Ragul Gandhi
Chennai
Summary
Experienced Airline security familiar with Airport Operation & Customer service with over 5 years of relevant experience seeking a challenging role as an Airline Security Supervisor. Strong knowledge of aviation regulations and exceptional leadership skills to ensure the safety and security of passengers and crew.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Coordinator
Salam Air
12.2023 - Current
- Responsible for ensuring the security policies & airline security programme meticulously at airport
- Managed a team of security personnel, ensuring the effective coverage of all necessary areas
- Maintain effective liaison with BCAS and other law enforcing agencies like CISF, AAI, Customs and Immigration
- Maintain and update service records, training records, AEP records and other important records pretending to security
- Accountable to any security lapse for flight operations
- Continuous follow up to close any case/ incident at station level
- Ensuring an effective response to any threat or security incident at station
- Investigate all security incident, recommend and implement adequate security measures/procedures to prevent recurrence
- Managed and overseeing daily operations of the security department
- Implemented a comprehensive crisis management plan to handle potential emergencies effectively
- Monitored security incident reports and escalated significant issues to relevant stakeholders
- Investigated reported security breaches and ensured appropriate action
- Resolved complex security issues, applying analytical problem-solving skills
- Reporting all actual or suspected acts of unlawful interference with aircraft Operation to BCAS
- Investigating on passengers complaints about thefts and Pilferage
- Supervised all security matters, rendering immediate response and resolution when breaches occurred
- Coordinated security efforts across various departments, fostering a company-wide culture of security
- Executed regular security audits to maintain a high-level of security compliance and readiness
- Developed and enforced security protocols and procedures in alignment with company's compliance standards.
Security Executive
Interglobe Aviation Limited
12.2022 - 12.2023
- Implementation of security policy and procedures laid down by the Company.
- Provide leadership to Ground Operations employees, with a focus on Customer Service.
- Work as a team with all departments to quickly and efficiently process Customers and their baggage and explain boarding processes to ensure on time departures.
- Ensure all Security procedures are followed diligently.
- Addressed Passenger's concerns about delayed and or canceled flights and resolving issues by being re-accommodating if necessary.
- Relayed updates and information to passengers in a friendly and timely manner.
- Maintain performance standards and follow up with the shift.
Security Agent
AI Airport services limited
10.2018 - 10.2022
- Evaluated and responded to all types of security issues and incidents reported instantly, ensuring minimal disturbance to operations
- Implemented emergency protocols during various crisis situations, significantly reducing the potential harm to personnel and property
- Liaised with law enforcement and emergency responders during incidents to ensure effective, efficient resolution
- Implement all directions issued by appropriate authority on aviation security functions in India
- Exercise day to day functional control of airline security department in India
- Ensure implementation of AVSEC measures supervision and coordination of security related activities
- Responsible for development and effective implementation of Airline security programme in India.
Operational support Executive
Brandmidas hospitality and aviation services private limited
01.2018 - 10.2018
- Planning of stand, gates, check in counters allocation on daily basis 12/24 hour
- Coordinate and communicate continuously with Apron Marshall/Follow me Dispatcher in AOCC and ATC (especially on last minute allocation changes and in adverse weather or capacity situations)
- Be constantly aware of the current traffic situation, passenger loads and handling progress
- Monitor and react on changes in flight timings, aircraft changes by adjusting the resource allocation realtime
- Ensure accurate, complete and on time operations data entry by updating the daily flight schedule data (in FIDS or future database, use of AMS text messages) according to changes in ETA, ETD, registrations, call sign…etc
- Coordinating/notifying with all Airlines / EAS ground handler, BHS and other relevant agencies on flight changes in flight movement or details on cancelled, diverted, ad-hoc flights or re-routed flights
- Feed all approvals into the system (non-schedule) & follow up non-schedule aircrafts movement (ARR/DEP).
Education
BE in Aeronautical Engineering -
Karpagam University
Coimbatore, Tamil Nadu05.2013
Skills
- Airline security
- Knowledge of Aviation Security Regulations
- Emergency Response Management
- Security Planning & Execution
- Crisis Management Skills
- Security Equipment Operations
- Passenger & Baggage Screening
- Superior Communication Skills
- Risk Assessment Abilities
- Training & Supervision
- Critical Thinking & Decision Making
Certification
- Basic Avsec Refresher - Certified by BCAS
- Certified in Ramp Safety - AOCS
- Certified in Safety Management System(SMS)
- Certified in Dangerous Goods Regulations - CAT 12(1)
- Certified in DCS Software - IPORT
Personal Information
- Passport Number: U2661486
- Date of Birth: 06/20/92
- Nationality: Indian
Disclaimer
I, Ragul Gandhi V, hereby declare that the information contain herein is true and correct to the best of my knowledge and belief.
Timeline
Security Coordinator
Salam Air
12.2023 - Current
Security Executive
Interglobe Aviation Limited
12.2022 - 12.2023
Security Agent
AI Airport services limited
10.2018 - 10.2022
Operational support Executive
Brandmidas hospitality and aviation services private limited
01.2018 - 10.2018
BE in Aeronautical Engineering -
Karpagam University
- Basic Avsec Refresher - Certified by BCAS
- Certified in Ramp Safety - AOCS
- Certified in Safety Management System(SMS)
- Certified in Dangerous Goods Regulations - CAT 12(1)
- Certified in DCS Software - IPORT
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