Ragul S

System Administrator

Ickon Systems

Chennai

05.2019 - Current

Configured and maintained system hardware, software and network components.
Monitored system performance to ensure optimal operations and identified potential issues.
Created user accounts and managed access rights for users.
Troubleshot application errors and provided technical support to end-users.
Performed regular backups of critical data and documents.
Implemented security measures such as firewalls, antivirus programs.
Maintained inventory of hardware assets including servers, laptops, desktops.
Evaluated vendors' products against industry standards to make purchasing decisions.
Set up user accounts, permissions and passwords and defined network policies and procedures.
Supported, configured, maintained and upgraded customer networks and in-house servers.
Created configuration guides for deploying new desktops, laptops and mobile devices.
Set up, optimized and managed network equipment.
Monitored application and print servers, rapidly responding to faults and malfunctions.
Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
Developed and maintained comprehensive documentation for system configurations and procedures.
Implemented and managed VPNs, enabling secure remote access for employees.
Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
Administered user accounts, permissions, and access controls, enhancing security and compliance.
Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
Diagnosed, troubleshot and resolved hardware and system problems.
Monitored network performance to determine adjustments needed.
Installed security software to protect networks.
Configured, monitored and maintained email applications or virus protection software.