RAHAMAN WADEKAR
Berhampore
Summary
12+ Years Retail Management Experience | Store Operations | Team Leadership | Sales & KPI Management | Inventory | Visual Merchandising | FMCG
Indian National | Currently based in India | Open to relocation | Requires employer-sponsored work permit
Overview
14
14
years of professional experience
Work History
Store Manager
KIN MARCHE
Kinshasa
03.2023 - Current
- Improve profit and attain sales target of the supermarket
- Organize training, orientation, and supervise all departmental managers
- Trained and mentored staff to enhance customer service and operational efficiency.
- Recruit and interview new staff for the supermarket
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversee receiving orders and stock control
Store Manager
BlackBerrys Men's Clothing
Gandhidham
06.2022 - 03.2023
- Predicted store performance by calculating future expenses and setting budgets accordingly
- Tracked and analyzed sales and customer trends in order to maximize sales and revenue while minimizing expenses.
- Hired and trained employees to support store operations.
- Monitored store performance to achieve sales targets and profitability.
- Oversaw the store's image to ensure it met brand standards.
- Positioned store signage for maximum visibility and brand recognition.
- The signage displaying the name and logo of the store is installed at the right place and viewable to all
Store Manager
Being Human clothing
Gandhidham
07.2021 - 05.2022
- Applied retail KPI knowledge to make strategic commercial decisions that led to exceeding sales targets
- Introduced mobile payments and mobile shopping, resulting in consistent daily sales growth
- Tracked and analyzed sales and customer trends in order to maximize sales and revenue while minimizing expenses.
- Resolved customer complaints through new BDPs, enhancing monthly customer satisfaction by 5%.
- Managed retail staff recruitment and onboarding leading to a 15% decrease in wait time for new employee hiring
- Handled the majority of customer complaints using new BDPs which increased customer satisfaction by 5% monthly.
Store Manager
Easy Day Club, Future Group India
Kolkata
09.2019 - 03.2021
- Develop business and marketing strategies to increase sales
- Oversee inventory management, delivery, and payments
- Ensure the supermarket is in excellent condition
- Hire and appraise store staff and address issues with staff, security, and store policy
- Managed profit and loss statements to ensure financial accuracy
- Managed a successful store environment and a staff of 12+ employees.
- Maintained organized statistical and financial records.
Store Manager
Roy Departmental Store
Berhampore
12.2018 - 08.2019
- Developed business strategies to increase customer base, enhance store traffic, and improve profitability
- Complete store administration and ensure compliance with policies and procedures
- Achieved high customer satisfaction by delivering excellent service
- Achieved sales goals by training, motivating, and mentoring sales staff while providing constructive feedback
- Maintain outstanding store condition and visual merchandising standard
- Report on buying trends, customer needs, profits etc.
- Proposed innovative ideas that led to increased store sales
Assistant Store Manager
Danube Hypermarkets
Riyadh
02.2014 - 11.2018
- Applied performance data to evaluate and improve operations, target current business conditions and forecast
- Monitoring and maintaining suitable store inventory levels
- Assisting the store manager in all areas of daily business operations, human resources, customer service and Merchandising
- Resolving customer complaints and concerns in a timely manner
- Ensuring that the store policies and procedures are followed
- Monitoring self-checkout systems and providing assistance or intervention where required
Computer Operator
Prayas Projects India Ltd
Berhampore
04.2012 - 08.2013
- Operated and maintained computer systems to ensure optimal functionality and performance.
- Monitored system processes, identifying issues and implementing timely resolutions.
- Executed data entry tasks with high accuracy and attention to detail.
Education
MBA - IT & Marketing
Swami Vivekanand Subharti University
Meerut, IndiaDiploma in Office Automation And Publication - IT Network Security
Rajiv Gandhi Institute of Technology
Kolkata, IndiaBachelor of Computer Application - Information And Computer Systems
Maulana Abul Kalam Azad University of Technology
Berhampore, West BengaSkills
- Sales target achievement
- Store efficiency optimization
- Operational strategy alignment
- Sales team development
- Team leadership
- Store Layout Optimization
- Inventory control
- Daily store Operation
- Customer Experience Management
- Budget management
- Store display according to VM
- Visual merchandising
Timeline
Store Manager
KIN MARCHE
03.2023 - Current
Store Manager
BlackBerrys Men's Clothing
06.2022 - 03.2023
Store Manager
Being Human clothing
07.2021 - 05.2022
Store Manager
Easy Day Club, Future Group India
09.2019 - 03.2021
Store Manager
Roy Departmental Store
12.2018 - 08.2019
Assistant Store Manager
Danube Hypermarkets
02.2014 - 11.2018
Computer Operator
Prayas Projects India Ltd
04.2012 - 08.2013
MBA - IT & Marketing
Swami Vivekanand Subharti University
Diploma in Office Automation And Publication - IT Network Security
Rajiv Gandhi Institute of Technology
Bachelor of Computer Application - Information And Computer Systems
Maulana Abul Kalam Azad University of Technology