Rahat Ali
Bulandshahr
Summary
Adept at wealth and investment management, I excel in portfolio optimization and client relationship building, evidenced by surpassing monthly targets at IDFC FIRST BANK LTD. Leveraging Microsoft Excel for financial analysis and team leadership skills, I drive success and client satisfaction through strategic financial planning and compliance management.
Overview
17
17
years of professional experience
Work History
R.M. - Wealth Customers
IDFC FIRST BANK LTD
Bulandshahr
02.2024 - Current
- Formulated and actualized strategic financial plans across client investment portfolios.
- Managed client relationships by providing regular updates on portfolio performance.
- Interviewed clients to assess income, expenses, insurance coverage, tax status, financial and investment goals and risk tolerance.
- Profiled and analyzed investment products to devise financial strategies, meeting client financial needs and forecasting opportunities with highest return on investments.
- Exuded professional expertise and resourcefulness to gain trust and confidence of clients, vendors and other professionals.
- Analyzed macroeconomic indicators and market conditions to predict future performance of assets.
- Recruited new clients through proactive marketing initiatives and word-of-mouth referrals.
- Reviewed documentation related to new accounts or transactions for accuracy and completeness.
- Strengthened client relationships by conducting routine portfolio reviews to measure plan success.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Branch Relationship Officer
AXIS BANK LTD
Bulandshahr
01.2023 - 02.2024
- Developed and maintained relationships with existing and potential clients through regular follow-up visits and calls.
- Developed solutions to meet market gaps and drive company sales.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Applied strict company and regulatory standards when producing contracts and documentation.
- Analyzed client capital structures and plans and recommended products and financial strategies to meet needs.
- Performed account opening for new customers, processed deposits, withdrawals, loan applications.
- Supported sourcing initiatives with cycle time reduction and product cost out.
- Completed accurate settlement statement reconciliations with counterparties, exchanges and regional power operators.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Teller / Teller Authorizer
HDFC BANK LTD
Bulandshahr
12.2019 - 01.2023
- Maintained work area and kept cash drawer organized.
- Issued receipts, refunds, credits or change due to customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained productive relationships with employees.
- Scanned items and checked pricing on cash register for accuracy.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Head Cashier
CMS
02.2008 - 11.2019
- Managed scheduling of cashier shifts to ensure adequate coverage during peak hours and special events.
- Participated in annual inventory audits to verify stock counts against physical inventories.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Resolved customer complaints and issues, ensuring satisfaction and maintaining store reputation.
- Identified opportunities for improving operational efficiency through process optimization initiatives.
- Maintained accurate financial records, including sales reports and daily reconciliation of cash drawers.
Education
10th pass -
UP Board
12th pass -
UP Board
B A -
C C S University
MeerutMBA - H R
Sikkim Manipal University
Skills
- Achieve monthly targets
- Team leadership
- Wealth Planning
- Microsoft Tools
- Portfolio management
- Insurance planning
- Financial statement analysis
- Compliance management
- Investment management
- Microsoft Excel
Languages
- English
- Hindi
Personal Information
- Father's Name: Late Mr. Yashin Khan
- Mother's Name: Late Mrs. Momdi
- Date of Birth: 04/08/81
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
R.M. - Wealth Customers
IDFC FIRST BANK LTD
02.2024 - Current
Branch Relationship Officer
AXIS BANK LTD
01.2023 - 02.2024
Teller / Teller Authorizer
HDFC BANK LTD
12.2019 - 01.2023
Head Cashier
CMS
02.2008 - 11.2019
10th pass -
UP Board
12th pass -
UP Board
B A -
C C S University
MBA - H R
Sikkim Manipal University
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