Rahil Khan
Mumbai
Summary
Proficient Branch Sales Manager with many years of experience building and leading high-performance teams. Known for consistently exceeding sales goals to drive increases in revenue. Seeking to leverage to maximize revenue in an opportunity with a growing organization. Competent Branch Sales Manager with strong consultative sales skills. Offering a history of developing loyal customer relationships which drive recurring revenue. Adept in creating and implementing store procedures to drive effectiveness. Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
23
23
years of professional experience
Work History
Branch Sales Manager
EXPRESS FREIGHT & LOGISTICS
Mumbai
03.2011 - Current
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Directed and coordinated products, services and sales activities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Oversaw regional and local sales managers and staff.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Sales Manager
NEW GLOBE LOGISTICS LLP
Mumbai
06.2006 - 12.2011
- Developed and implemented sales strategies to increase branch profitability.
- Monitored and analyzed market trends, competitor activity, product innovations, and customer needs and preferences.
- Coached staff on product knowledge, sales techniques, and customer service standards.
- Conducted regular performance reviews of the sales team to ensure goals were met.
- Created weekly reports detailing branch activities such as sales volume, budgeting, and inventory levels.
- Provided leadership in developing effective marketing plans for new products or services.
- Managed daily operations of the branch including staffing, scheduling, training, purchasing, and payroll management.
- Established relationships with key customers to foster loyalty and repeat business opportunities.
- Analyzed customer feedback data to identify areas needing improvement in order to enhance customer experience.
- Recruited qualified candidates for open positions within the branch team.
- Developed best practices for managing a successful retail store environment.
- Resolved escalated customer complaints in a timely manner while ensuring satisfaction with the resolution process.
- Ensured that all sales associates received adequate training regarding policies and procedures related to their job duties.
- Implemented efficient processes to streamline operational procedures resulting in cost savings for the company.
- Maintained accurate records of all transactions occurring within the branch location.
- Reviewed financial statements regularly to track progress towards achieving revenue targets.
- Built relationships with new and existing customers by personally interviewing to identify needs and preferences and delivered products and services that fit customer perfectly.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Gained market share in new sales performance through aggressive team training.
Sr Sales Executive
Sikkas Kwick Handling Services
Mumbai
10.2001 - 10.2003
- Analyzed customer data to identify trends in buying behavior, preferences and needs.
- Conducted presentations to potential customers to demonstrate products or services capabilities.
- Identified new business opportunities through research, customer feedback and industry analysis.
- Developed and implemented strategic sales plans to increase revenue and market share.
- Managed a team of sales representatives by setting goals, providing guidance, monitoring performance and offering coaching as needed.
Education
DGR SPECIALIST - DGR - IATA
DGM IATA TRAINING SCHOOL
Mumbai10-2022
High School Diploma -
Indian Airlines Ideal School
Mumbai03-2021
Skills
- Portfolio Growth
- Sales Tracking
- Client Relations
- Sales Presentations
- Developing policies
- Sales solution development
- Sales goal establishment
- Service delivery coordination
- Revenue Generation
- Increasing sales
- Competitor Analysis
Leading the Cricket team for 2 years for our Club in Mumbai
- An All Rounder where have a recieved recommendations from the top performer in the game and have selected in the first round itself.
- Have always been a selectors choice because the game was played with true passion and a killing instinct for the competitor.
- The game was played as if it was a battle field with the instinct to win with a lof of aggression and a vigour for a very detailed analysis and that has also been implied in the professional field today.
Timeline
Branch Sales Manager
EXPRESS FREIGHT & LOGISTICS
03.2011 - Current
Sales Manager
NEW GLOBE LOGISTICS LLP
06.2006 - 12.2011
Sr Sales Executive
Sikkas Kwick Handling Services
10.2001 - 10.2003
DGR SPECIALIST - DGR - IATA
DGM IATA TRAINING SCHOOL
High School Diploma -
Indian Airlines Ideal School
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