Rahil Mohamed
Sales Leader | SAAS
Chennai,Tamil Nadu
Summary
Strategic Inside Sales Lead with experience in superior closing record achieved via implementation of best sales and retention practices. Trained teams to surpass revenue, retention, and referral objectives. Ace at up-selling and cross-selling techniques as well as collaboration with colleagues to increase revenue.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Lead - Inside Sales
Freshworks
02.2024 - Current
- Support the manager in conducting day-to-day operations and team escalations.
- Analyzed monthly sales reports to identify patterns, areas for improvement, and growth opportunities, leading to the development of strategic action plans.
- Conducted weekly Pipeline Reviews and Daily huddles with the team.
- Championed sales enablement & internal training initiatives for new hires on best practices within an inside sales environment.
- Organized Webinars for prospective clients, showcasing the value of our offerings effectively.
- Increased conversion rates by developing and implementing effective sales strategies.
- Collaborated with cross-functional teams to ensure seamless communication throughout the entire sales process.
- Streamlined the inside sales process and CRM Hygiene for improved efficiency and quicker response times to client inquiries.
- Assist account managers in presentations, proposals, contracts, strategies, and account segmentation.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Provided exceptional product knowledge, enabling account managers to help clients make informed decisions on their purchases.
- Set daily & weekly goals for individual team members that fostered accountability toward meeting or exceeding assigned targets.
- Constant market research & competitor analysis to displace other products against ours.
Assistant Sales Lead - Farming
Freshworks
10.2023 - 01.2024
- Support the manager is conducting day-to-day operations and team escalations.
- Conducted weekly Pipeline Reviews and Daily huddles with the team.
- Assist account managers in presentations, proposals, contracts and other processes.
- Drove repeat business through exceptional client relationship building efforts such as remembering names preferences.
- Collaborated with marketing team to develop targeted campaigns.
Account Manager - Farming
Freshworks
08.2022 - 09.2023
- Qualified for the Presidents Club 2023 & exceeded YTD target before reaching Q4
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Improved overall team productivity by implementing best practices in CRM Hygiene.
- Used analytical skills to track account performance metrics, providing insights for identifying future growth opportunities.
- Conducted regular account reviews to identify areas for growth and ensure continued success.
Account Executive - Hunter
Freshworks
01.2021 - 07.2021
- Was a part of the US West territory for Freshsales Suite CRM.
- Account research & reach out to inbound leads for initial pitch, discovery, demo and closure.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Managed multiple leads simultaneously while maintaining organization and prioritizing tasks efficiently.
- Streamlined lead management processes for increased efficiency and improved closure rates.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Assistant Manager
CBRE
02.2019 - 12.2020
- Sole person responsible for marketing and sales strategy, competition analysis, customer and developer relations for Saradeuz infrastructure.
- Social media manager for residential team and handling of CBRE homes portal leads and converting them into non-exclusive projects.
- Headed Sales for projects - Ecstasy and Tulip. Assisted Sales for project - Ivy Garden.
MERLIN BELANI DEVELOPERS
Assistant Manager - Sales & Marketing
10.2017 - 01.2019
- Sole Marketing & Sales In-charge of “Eternia” project in Pammal.
- Involved in the complete market research, planning and designing of all marketing collaterals before project launch.
- Planned monthly sales strategy and periodical revisions.
- Handled all customer accounts and related grievances for the project.
THE STEAM PRESS COMPANY
Startup Founder
10.2016 - 09.2017
- Setup the project according to industry standards, while also being responsible for Business Development and Sales.
- Found the best method to handle logistics through trial and error.
INDeco Leisure Resorts
Manager - Sales & Guest Relations
05.2015 - 04.2016
- Sold over 600 room nights and organized 12 conferences and team events in group resorts.
- Handled all guest relations, grievances feedbacks and managed key corporate accounts.
- Increased all resorts sales through E-commerce.
VJS Associates (Builders)
Senior Executive - Sales & Marketing
05.2013 - 05.2015
- Acquired ISO certification from TUV Rheinland, CRISIL rating and IGBC membership.
- Sold 14 apartments and completed 7 projects.
- Introduced property portal and digital marketing lead generation.
- Key client account management.
Education
Bachelor of Commerce - Bachelor of Commerce
Loyola College
Chennai 06.2010 - 04.2013
Skills
Pipeline Management
Performance Analysis
Sales strategy development
Data-driven decision-making
Cross-selling strategies
Account Management
Sales Coaching
Competitor research
Sales Team Leadership
Cross-Functional Collaboration
Sales Forecasting
Customer Relationship Building
Sales Tracking
Territory Management
Sales Techniques
Accomplishments
- Account Manager of the Month Award - January, June & July 2023.
- Cross-sell Champion of the Month Award - March, July & September 2023.
- Cross-sell Champion of the Quarter Award - 1st Quarter 2023.
- Supervised team of 5 staff members.
Certification
Introduction to Commercial Real Estate Analysis
Timeline
Lead - Inside Sales
Freshworks
02.2024 - Current
Assistant Sales Lead - Farming
Freshworks
10.2023 - 01.2024
Account Manager - Farming
Freshworks
08.2022 - 09.2023
Account Executive - Hunter
Freshworks
01.2021 - 07.2021
The Fundamentals of Digital Marketing - Google
04-2020
Negotiation by Harvard Business Publishing
04-2020
Introduction to Commercial Real Estate Analysis
03-2020
Social Media Marketing - Real Estate
03-2019
Assistant Manager
CBRE
02.2019 - 12.2020
MERLIN BELANI DEVELOPERS
Assistant Manager - Sales & Marketing
10.2017 - 01.2019
THE STEAM PRESS COMPANY
Startup Founder
10.2016 - 09.2017
INDeco Leisure Resorts
Manager - Sales & Guest Relations
05.2015 - 04.2016
VJS Associates (Builders)
Senior Executive - Sales & Marketing
05.2013 - 05.2015
Bachelor of Commerce - Bachelor of Commerce
Loyola College
06.2010 - 04.2013