Rahim Daldawala

Rahim is a seasoned Project Management and Business Operational professional with 15 years of demonstrated success and 6 years of extensive experience in IT, Banking, Government domain with focus on Risk Management, Change Management, OTC, Business Operations

He is also experienced in , Building Order to Cash workflow and streamline the process in AR, AP, GL, Order Management with expertise on Monthly /qtrly and year closure activity.

He is skilled in process improvement, risk assessment, cross-functional collaboration, and project deployment Expertise on high deliverable documentation.

He has successfully led many projects in Asia, Europe and US, with cross-function team between Technical and Back End team for smooth transition and UAT’s for sign off Hands-on exposure to facilitate new environment build, deployments, production releases & operation with timely delivery, defined SLA and quality control.

Demonstrates rigorous qualitative and quantitative techniques.

Skilled in project management and risk mitigation. Motivated progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.

• NGO Member for Zaman Academy
• Member for Orphan care fund

• Implemented Oracle ERP in Red Hat and IBP synchronization
• Led team of 20 executive to implement Government Project : GSTN and Eadhaar
• Launch lending software (SAP) for 2 Private banks
• Cloud consultants and SME for Insurance organization
• Establish strong compliance business operations norms in Multi National Org, for strong business processes
• Establish strong customer service team for smooth run of business across APAC
• Managed Order Management entire OTC department with 100% result and satisfaction to internal and external customer
• Enabling and Support to run 4G and 5G nodes for Bharti Telecom
• Worked directly with senior leadership to develop and administration
• Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion.
• Sales Forecasting and business support) Ø Awarded with best executive in
• Led and change management in entire OTC process and departmental functions such as customer master maintenance, Credit administration, collections, cash application processes, AR related management reporting, tax compliance & corresponding internal controls
• Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management
• Enforce SOX Global narratives reducing exceptions to local audits
• Implemented Order Management Activity in Red Hat Inc, mentoring, leading shared service team
• Supply Chain - Using Six Sigma theology

Operational Activities TRAINING & CERTIFICATIONS Manager Excellence Programme Managers Excellence, 2018 Six Sigma Yellow Belt Six Sigma, 2018 Communication Skills Udemy, 2016 TILT Yoursef Red Hat Univerisity, 2015

• AWARDS & HONORS , Ø Awarded for the best employee in APAC in the Year 2012 and 2014 Ø Awarded with the best Manager in 2016 Ø Awarded with a Best performer in