Rahim MJ

• Supporting RPA Applications such as Blue Prism, UI Path and Automation anywhere
• VM provisioning and decommissioning with VMWare and Microsoft Azure
• Control room and Orchestrator management
• Code deployments for chatbots and other RPA technologies via CI/CD pipelines in Azure
• Managing infrastructure for OCR technologies such as ABBYY
• Certificate and License management
• Database maintenance & management
• Infrastructure migration for RPA
• Resource management in Azure & VM Ware
• IaaS, PaaS & SaaS management
• Key vault management in Azure
• User account & Security group management via Active Directory
• Change request creation & Implementation
• Vendor management & co-ordination
• Compliance and health checks
• Communication and co-ordination with other teams and clients
• Preparing various reports based on client requests and internal usage.

Managing 4000+ servers (physical & Virtual machines including clusters)

Provisioning new servers and desktops in virtual environment with VMware & Citrix

Working on incidents and tasks based on SLA with service now \ Cherwell

Anti-virus & Malware management with SEP & Symantec DCS

Users and groups management with active directory
Backup and restore using DPM

Managing 5000+ servers (Physical & Virtual servers)

Monthly security patching using SCCM

User management (Active directory)
Backup and restore with TSM & TBMR
Antivirus& Malware management with McAfee

Resource management (CPU\Memory\Space)

Remote Administration of servers with RDP, ILO, Dell RAC &VMWare vSphere

Managing 12000+ servers (Including Physical & Virtual servers)

Remote Server Administration with RDP, RSA, HP ILO, and VMWare vSphere

Monthly patching with TPM
Compliance management with Shavlik
Server health checks
Resource management (CPU/Memory/Space)

Incident , change and request management with BMC Remedy & HPSM