Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Software
Languages
Timeline
Generic

Rahman Khan A

Trichy

Summary

Dynamic customer service professional with proven expertise at Apollo Hospitals, excelling in communication and pressure management. Adept at utilizing CRM systems to enhance client satisfaction and streamline operations. Recognized for exceptional cash handling skills and flexibility in shifts, consistently delivering outstanding results in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Costumers Service Coordination

Apollo Hospitals
05.2025 - 07.2025

Front Office Assistant

Phoenix Tours
04.2024 - 02.2025

Customer Service Executive

KIA Motors Trichy
07.2023 - 05.2024

Document Controller

Data Analytics Consultant, Bizz Solutions
Trichy
05.2022 - 06.2023

Education

MBA - Business Administration And System

Jamal Mohamed College
Trichy
04-2022

BBA - Business Administration And System

Jamal Mohamed College
Trichy
04-2020

Skills

  • Customer handling skills
  • Communication skills
  • Pressure management
  • Shift flexibility
  • Cash handling
  • CRM and PDS proficiency

Certification

  • Big Data
  • Django
  • ERP
  • Java
  • Python
  • Web Development
  • Typewriting english lower with 1 Class (Government Certificate)

Projects

ERP Success On Organization (ERP implementation study in an organization) (Strive Company), ERP implementation study in an organization Enhanced efficiency by {20%} through analyzing and optimizing ERP software implementation in operational processes. Evaluated various ERP software solutions to determine the best fit for organizational needs and project goals Assessed the implementation challenges and risks associated with ERP software deployment within the organization Developed a comprehensive project plan outlining timelines, milestones, and resource allocation for the ERP software integration Conducted user acceptance testing to validate the functionality and performance of the ERP software prior to full deployment, Projects at Aditya Birla Group (Internship projects at a leading company), Boosted budget forecasting accuracy by {20%} through implementing financial modeling for {$5 million} business units. Enhanced sales process efficiency by {15%} by evaluating sales strategies through detailed market research and performance, Empirical Study on Road Safety (Study on local road safety issues), Improved road safety by identifying issues at Trichy post office signal through data analysis of {5} key metrics Improved road safety by 20% by analyzing traffic data to identify trends and reduce incidents by 50%. Studied the perceptions of local commuters on current road safety measures through surveys and interviews

Software

Adobe Photoshop

Excel

C program

Python

Languages

Urdu
First Language
Tamil
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
English
Intermediate (B1)
B1

Timeline

Costumers Service Coordination

Apollo Hospitals
05.2025 - 07.2025

Front Office Assistant

Phoenix Tours
04.2024 - 02.2025

Customer Service Executive

KIA Motors Trichy
07.2023 - 05.2024

Document Controller

Data Analytics Consultant, Bizz Solutions
05.2022 - 06.2023

MBA - Business Administration And System

Jamal Mohamed College

BBA - Business Administration And System

Jamal Mohamed College
Rahman Khan A