Dynamic customer service professional with proven expertise at Apollo Hospitals, excelling in communication and pressure management. Adept at utilizing CRM systems to enhance client satisfaction and streamline operations. Recognized for exceptional cash handling skills and flexibility in shifts, consistently delivering outstanding results in fast-paced environments.
ERP Success On Organization (ERP implementation study in an organization) (Strive Company), ERP implementation study in an organization Enhanced efficiency by {20%} through analyzing and optimizing ERP software implementation in operational processes. Evaluated various ERP software solutions to determine the best fit for organizational needs and project goals Assessed the implementation challenges and risks associated with ERP software deployment within the organization Developed a comprehensive project plan outlining timelines, milestones, and resource allocation for the ERP software integration Conducted user acceptance testing to validate the functionality and performance of the ERP software prior to full deployment, Projects at Aditya Birla Group (Internship projects at a leading company), Boosted budget forecasting accuracy by {20%} through implementing financial modeling for {$5 million} business units. Enhanced sales process efficiency by {15%} by evaluating sales strategies through detailed market research and performance, Empirical Study on Road Safety (Study on local road safety issues), Improved road safety by identifying issues at Trichy post office signal through data analysis of {5} key metrics Improved road safety by 20% by analyzing traffic data to identify trends and reduce incidents by 50%. Studied the perceptions of local commuters on current road safety measures through surveys and interviews
Adobe Photoshop
Excel
C program
Python