Rahmathali VA
Dubai
Summary
Result-driven professional with strong background customer interaction, problem solving and relationship management. Adept at identifying clients needs, building rapport and driving customer satisfaction. Highly motivated to contribute to revenue growth and team success as a Sales Executive.
Overview
5
5
years of professional experience
Work History
Transaction Coordinator and Operator
Fast Business Box, Amer Center.
Dubai
07.2024 - 12.2024
- Provided updates to clients throughout the entire transaction process via email or phone calls.
- Coordinated the distribution of final closing statements and documents to all parties involved.
- Organized and tracked all transactions from contract to close of escrow.
- Facilitated the resolution of any issues that arose during the transaction process.
- Demonstrated strong knowledge of banking laws and regulations pertaining to credit cards.
Sales Executive
Lulu International
Mehboulla
10.2019 - 02.2024
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Trained and mentored junior sales representatives and team members.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recognized security risks to properly handle situations.
- Cultivated relationships with existing customers to encourage repeat business.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Education
Bachelor of Commerce - Business Administration And Management
AIMS
Vadanappally 09-2017
Skills
- Client relationship building
- Accounting management
- Communication management professional
- Customer Relationship Management
- Active listening and teamwork
- Persuasion and negotiation
- Strategic Thinking
- Resilience
Date of Birth
- 6th February 1997
Languages
English
First Language
Malayalam
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Timeline
Transaction Coordinator and Operator
Fast Business Box, Amer Center.
07.2024 - 12.2024
Sales Executive
Lulu International
10.2019 - 02.2024
Bachelor of Commerce - Business Administration And Management
AIMS
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