Rahul Abhishek
Bengaluru
Summary
Human Resources Manager with proven strategies for enhancing personnel retention and productivity. Expertise in compliance within Retail and Manufacturing sectors, utilizing advanced HR management systems such as Darwin Box and Adrenaline. Strong project management and problem-solving skills, recognized for adaptability and proactive solutions. Experienced in employee relations, organizational structuring, and benefits administration, with a commitment to quality and success.
Overview
14
14
years of professional experience
Work History
Zonal HR Manager
Wow Momo Food Private
Bangalore
06.2024 - Current
- Recruitment, Training and effective implementation of HR initiatives for all employees in the region to improve performance and productivity as well as build commitment to the organization.
- Ensure continuous flow of competent talent within Zone, managing end to end HR activities from Sourcing to Exit.
- Ensuring robust multiple sourcing channels for recruiting at various levels and screening the best talent from the available pool to ensure presence of quality workforce.
- Partnering with Business to capture the needs of various stakeholders to deliver on time and as per the requirements.
- Meet manpower plan in synchronization with business growth projections. Monitor the Manpower budgets, ensure optimizing the recruitment costs in line with predefined budgets.
- Plan and execute the Learning and Development agenda based on business requirements. Handle end to end HR activities.
- Setting performance benchmarks and assessing the local HR teams.
- Design and implement the company's policies to ensure that business goals are achieved.
- Review and improve all HR processes, including boarding & induction of new employees, performance management, etc.
- Develop and implement HR & OD interventions viz., HR Audit, Employee Satisfaction survey and Organizational Climate survey for improving performance.
- Employee Grievance Resolution through HR modules & engagement workshops (Branch Visits, Employee Meet, Town Halls, etc. Operations & Resource Management.
- Drive various Culture building initiatives.
- Work on various strategic initiatives including customer (internal & external) retention, cost optimization and key initiatives at the regional level.
- Ensure adherence to organizational policies and necessary action management for non-compliance cases along with Business protections.
- Drive initiatives to enhance motivational levels and job involvement of employees, thereby leading to lower attrition levels and increased employee productivity.
- Establish and maintain payroll controls and payroll related procedures for compliance.
- Review and approval of final payroll processes each pay period.
- Manage payroll liabilities. Ensure accurate and timely filing of all payroll related Compliances.
- Lead the development, implementation, maintenance, and coordination of payroll operations.
- Ensure Key Performance Indicators (KPIs) for employees are clearly defined, achieved, and measured regularly.
- Devised hiring and recruitment policies for 1500 employees in company.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee disputes by employing conflict resolution techniques.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Improved workplace culture through the development and implementation of diversity initiatives. Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
CITY HR
Big Basket - A Tata Enterprises
Patna
10.2019 - 05.2024
- Setting objectives for HR team and tracking progress.
- Monitoring internal HR systems and databases.
- Reviewing and approving or modifying budgets.
- Designing and proposing new company policies to management for LMD & FMD- FSD, Subscription's, and Frenzies & Express Services.
- Monitoring key HR metrics.
- Act as a key personal to managers and staff regarding policies and procedures.
- Creating detailed reports on HR & Business costs with respect to City P&L.
- Address employees' queries (e.g., on compensation and labor regulations, others).
- Support to different stockholders as per operational structure.
- People management, Team Handling, coordination with different departments and internal clients to success implementation of business.
- Handling disciplinary proceedings, terminations, and investigations involving employees.
- Determine and recommend changes to internal standards of conduct, such as team restructuring and morale boosting.
- Provide clarity and connectivity for employees, so that their responsibilities fit the overall corporate strategy.
- Grievance handling & documentation in line with the company's vision HR.
Assistant Manager HR
Mentors Eduserv
Patna
09.2018 - 10.2019
- Recruitment Life Cycle Up to Asst Manager level.
- End to End Recruitment, Bulk Hiring.
- Reference Check, Joining and Exit Formalities, Induction, Full & final settlement, preparing Appointment letters & offer letters.
- Performance management, Training & Development.
- Payroll Management, Leave, Savior Attendance system, Manpower Expansion.
- Statutory Benefits I.E PF ESIC.
- Working on ERP - Adrenaline.
- Attrition & Retention, Employee Engagement, Reward & Recognition programs, Personal Management.
- Documentation & Report Writing, Policy & Plan making, implementing the new ideas to develop the HR Matrix, day to day HR operations.
- Employees Grievance handling, Government Negotiation.
- Responsible to 450 Employees for HR related activities.
- Assisted in the management of payroll functions to ensure accurate compensation distribution across all departments.
- Streamlined HR processes for increased efficiency by optimizing workflows and introducing automated solutions.
HR Officer
Tata Bhushan steel Ltd
Angul
02.2018 - 08.2018
- Involves recruitment processes, Recruitment Life Cycle Up to Asst Manager level.
- Ensuring background and references checks & Induction.
- Participating in compensation & performing in Payroll, & employee engagement Program.
- Benefit plan such PF & ESIC and gratuity.
- Report writing, Responsible to Daily Attendance, Leave, & other daily Reports.
- Administrative Support in various HR related topics.
- Working on ERP, MIS, savior attendance system & others.
- Gather and analyze data with useful HR metrics.
- Maintain employee records (soft and hard copies), Update HR databases (e.g., new hires, separations, vacation, and sick leaves).
- Preparing HR documents i.e., memo, Note for approval, Departmental Job Responsibilities, Clearance Letter and Others.
- Administrating contract workers, vendor management, and Labour management.
- Collecting employment information and agencies workers enrollment information.
- Performing file audits to ensure that all required employees (contract & labor) is collected and maintained & reporting authority of all 14-time offices.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Developed relationships with local colleges/universities to build a pipeline of potential candidates for internships/full-time positions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Created and delivered HR training sessions to staff, managers and executives.
- Administered employee benefits programs and assisted with open enrollment.
Recruitment Executive
Ina solutions
Patna
09.2015 - 08.2017
- Updated Job description and job specifications.
- Sourcing candidates by using job portals 'Naukri.com' and other leads imparted by senior or database or social media accordingly client requirement.
- Screen candidates resume and job application.
- Conducted interviews using various reliable personal selection tools and methods.
- Lateral hiring & volume hiring.
HR Executive
Unique star information Media Pvt Ltd
Patna
06.2012 - 08.2013
- Recruitment/End to End/Bulk.
- Complete recruitment life cycle.
- Sourcing candidates for the required position.
- Updated Job description and job specifications.
- Joining & exit formalities, Induction and on- boarding.
- Participation in training on ERP based program and product.
- Participation in PMS for marketing personal.
- Maintaining all official records, handling calls (client related & official).
- Handling HR activities... Including training and others.
- Arranging the various training and development programs.
- Coordinating with another Branch office/ department.
- Assisting HR manager in day-to-day activities.
- Assisting HR team in their work.
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in retention rate increase.
Administrative Assistant
Mega remedies Pvt Ltd
Bettiah
01.2011 - 03.2012
- Maintaining all official records, checking, and replying to all emails daily.
- Updated attendance leaves and keeping track or record of same.
- Searching suitable candidates as per requirement by submitted resume.
- Coordinate with sales team and key people.
- Another task assigned by management (basically admin & travel desk work).
Education
MBA - HR
Lalit Narayan Mishra Institute of Economic Development & Social Change
Patna09.2015
B.B.M - Business Administration and Management
B.R.A Bihar University
Bettiah07.2011
Skills
- HR management expertise
- HR strategy development
- Technological proficiency
- Analytical mindset
- Commercial acumen
- Data visualization skills
- Microsoft Power BI proficiency
- HR processes knowledge
- HR analytics capabilities
- Labor relations expertise
- Employment law compliance
- Compensation structuring skills
- Payroll management oversight
- Diversity and inclusion initiatives
- Workers' compensation knowledge
- Health benefits administration
- Compensation management strategies
- Retirement program oversight
- Employee benefits administration
- HR reporting proficiency
- HRIS software experience
- Human resources operations management
- Risk management strategies
- Leadership development programs
- Labor negotiation skills
- Contract negotiation expertise
- Regulatory compliance knowledge
- Grievance handling and resolution strategies
- Staffing optimization techniques
Personal Information
Date of Birth: 09/27/88
Affiliations
- Successfully led the end-to-end implementation of Darwin Box HRMS across the region for a 2,000+ employee organization as Lead – HR Technology, covering Core HR, Payroll, Performance Management, Recruitment, and Time & Attendance modules, and enabled seamless digitization of HR processes
- Successfully led the transformation of bikers from a salaried to a per-packet compensation model in a pilot project for the grocery business in Bihar, overcame key challenges related to SLA compliance and weight management, while executing comprehensive solutions for order configuration, biker retention, and earning efficiency Implemented policy frameworks, including POSH (Prevention of Sexual Harassment), at the extended workplace, specifically for service agreement employees
Timeline
Zonal HR Manager
Wow Momo Food Private
06.2024 - Current
CITY HR
Big Basket - A Tata Enterprises
10.2019 - 05.2024
Assistant Manager HR
Mentors Eduserv
09.2018 - 10.2019
HR Officer
Tata Bhushan steel Ltd
02.2018 - 08.2018
Recruitment Executive
Ina solutions
09.2015 - 08.2017
HR Executive
Unique star information Media Pvt Ltd
06.2012 - 08.2013
Administrative Assistant
Mega remedies Pvt Ltd
01.2011 - 03.2012
MBA - HR
Lalit Narayan Mishra Institute of Economic Development & Social Change
B.B.M - Business Administration and Management
B.R.A Bihar University
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