Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Administrative Assistant
M/s Fair Deal Engineers
Mohali
04.2020 - Current
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Developed strategies to streamline and improve office procedures.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Created and maintained databases to track and record customer data.
Managed department budgets and generated financial reports for management review.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Liaised between clients and vendors and maintained effective lines of communication.
Performed research to collect and record industry data.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Established administrative work procedures to track staff's daily tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assisted coworkers and staff members with special tasks on daily basis.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Administrative Assistant
M/s Sun Electric House
Ludhiana
04.2016 - 03.2020
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Developed strategies to streamline and improve office procedures.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Created and maintained databases to track and record customer data.
Managed department budgets and generated financial reports for management review.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Liaised between clients and vendors and maintained effective lines of communication.
Performed research to collect and record industry data.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Established administrative work procedures to track staff's daily tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
M/s Hari Om Electricals
Mukerian
04.2013 - 03.2016
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Developed strategies to streamline and improve office procedures.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Created and maintained databases to track and record customer data.
Managed department budgets and generated financial reports for management review.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Liaised between clients and vendors and maintained effective lines of communication.
Performed research to collect and record industry data.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Established administrative work procedures to track staff's daily tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Gurdaspur, M/S B.S. ELECTRICAL WORKS
Gurdspur
10.2011 - 03.2013
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Developed strategies to streamline and improve office procedures.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Created and maintained databases to track and record customer data.
Managed department budgets and generated financial reports for management review.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Liaised between clients and vendors and maintained effective lines of communication.
Performed research to collect and record industry data.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Established administrative work procedures to track staff's daily tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assisted coworkers and staff members with special tasks on daily basis.
Administrative Clerk
M/s Jaswant Electrical Works
Gurdaspur
12.2007 - 07.2011
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Offered technical support and troubleshot issues to enhance office productivity.
Composed inter-office correspondence and provided product and service information to customers.
Conducted research to assist with routine tasks and special projects.
Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Engaged with customers online and attended in-person networking events to drive traffic and increase sales.
Input data and processed system change to generate accurate reports.
Arranged meetings and appointments and updated records to assist management.
Leveraged individual strengths of staff members to increase productivity and accomplish daily tasks.
Created and updated records and files to maintain document compliance.
Utilized productivity tools to complete tasks and improve performance.
Entered data into system and updated customer contacts with information to keep records current.
Data Entry Operator
M/S Thakur Electricals
Pathankot
11.2004 - 10.2007
Verified data files prior to entry to maintain high data accuracy.
Scanned documents and saved in database to keep records of essential organizational information.
Completed data entry tasks with accuracy and efficiency.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Maintained files, records and chronologies of entry activities.
Corrected data entry errors to prevent duplication or data degradation.
Coded and processed applications into required electronic formats.
Compiled and verified accuracy and sorting information to prepare source data for computer entry.
Produced monthly reports with advanced Excel spreadsheet functions.
Searched, extracted and interpreted information to determine correct input procedure.
Sent completed entries for evaluation and final approval.
Evaluated source documents to locate needed information.
Created and maintained data entry logs to track data entry activities.
Collated and organized data entry documents into filing systems for easy access.
Education
High School - Commerce
Punjab State Education Boad
Pathankot
04.2001 - 03.2003
Honors Diploma in Computer Application - Computer And Information Sciences
AISECT
Pathankot
07.2009 - 06.2010
Skills
Microsoft Office (Ms Word, Excel, Access, Powerpoint, Project and Outlook) Google Suite (Gmail, Driveundefined
Timeline
Administrative Assistant
M/s Fair Deal Engineers
04.2020 - Current
Administrative Assistant
M/s Sun Electric House
04.2016 - 03.2020
Administrative Assistant
M/s Hari Om Electricals
04.2013 - 03.2016
Administrative Assistant
Gurdaspur, M/S B.S. ELECTRICAL WORKS
10.2011 - 03.2013
Honors Diploma in Computer Application - Computer And Information Sciences