Rahul Bansal
Kalkaji
Summary
Results-driven Business Specialist with a proven track record in business development. Skilled in competition analysis, contract negotiations, and client management. Known for uncompromising ethics and excellent communication abilities.
Overview
7
7
years of professional experience
Work History
BUSINESS SPECIALIST
CODING NINJAS
08.2022 - 08.2024
- Assisted team leader in managing daily operations, delegating tasks and monitoring performance.
- Provided guidance to team members on various aspects of their job roles.
- Organized and facilitated regular meetings with the team to discuss progress and plan future activities.
- Ensured that all team members were aware of their responsibilities and deadlines for completion of tasks.
Franchise Owner
Kidoola Kids
Delhi
11.2018 - 12.2022
- Developed and implemented a marketing strategy to increase customer loyalty and brand awareness.
- Recruited, trained and managed a team of employees to deliver excellent customer service.
- Reviewed customer feedback surveys to determine areas where improvements could be made.
- Created policies and procedures that ensured compliance with local regulations and laws.
- Hired and trained new department managers to increase team oversight and productivity.
Top Funnel Showing Specialist
Better Mortgages
10.2021 - 03.2022
- Exceeded goals through effective task prioritization and great work ethic
- Identified issues, analyzed information and provided solutions to problems
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Senior Academic Counselor
03.2020 - 10.2020
- Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs
- Conducted academic advisement services for students on a reoccurring basis to maintain educational progression
- Maintained student database and electronic records for each student contact.
Academic Counselor
Extramarks Education
11.2019 - 02.2020
- Developed rebalancing strategies to minimize risk exposures
- Communicated market developments, portfolio changes and annual performance information to clients
- Facilitated portfolio performance review and implemented new strategies.
Premium Relationship Manager
Reliance Jio Infocomm
04.2017 - 09.2018
- Managed team of 6 Field Operations Specialists.
- Generated leads and maintained relationships with clients resulting in an increase in sales revenue.
- Assisted sales team with cold calling and following up on leads.
- Built and maintained existing customer relationships, acting as a trusted advisor regarding a variety of banking activities.
- Proactively sourced and developed new business from internal and external referral networks.
- Resolved complex customer enquiries, disputes and complaints.
Education
Masters in Sales & Marketing -
ICFAI UNIVERSITY
05.2017
Graduation in BBA General -
IP UNIVERSITY-NDIM
05.2015
Skills
- Performance Improvement
- Complaint Handling
- Report Preparation
- Staff Training
- Quality Improvement
- Coaching
- Client Service
- Mentoring
- Analytical Thinking
Timeline
BUSINESS SPECIALIST
CODING NINJAS
08.2022 - 08.2024
Top Funnel Showing Specialist
Better Mortgages
10.2021 - 03.2022
Senior Academic Counselor
03.2020 - 10.2020
Academic Counselor
Extramarks Education
11.2019 - 02.2020
Franchise Owner
Kidoola Kids
11.2018 - 12.2022
Premium Relationship Manager
Reliance Jio Infocomm
04.2017 - 09.2018
Masters in Sales & Marketing -
ICFAI UNIVERSITY
Graduation in BBA General -
IP UNIVERSITY-NDIM
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