Rahul Baswala

• Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
• Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
• Liaised with suppliers to ensure procurement requirements are met and agreed stock allocations.
• Reduced lead times for product deliveries through effective supplier management and communication strategies.
• Managed and reported SIM forecasting and tracked order progress with suppliers.
• Collaboratively worked with sales and the FAE team to collect customer requirements.
• Defined, documented, and managed supporting processes for order fulfillment and continuous improvement initiatives.

• Managing IoT devices/ module testing services & the ConnectedYou SIM portfolio
• Responsible for eUICC technical/functional testing and RSP platform • Interact with clients, network operators, and SIM vendors and manage technical aspects & the relationship
• Perform & assist in sales for customers in India working with our global Sales team
• Provide support for key clients (function as a primary help desk) and coordinate with teams internally to resolve customer-facing issues

• Responsible for setting up SIMLAB and defining processes

• Managing team of 7 people providing SIM profile technical knowledge

• Prepare SIM/USIM profile product specification of Airtel

• Develop end-to-end technical test cases for SIM products

• Product-related issue identification and reporting to Airtel/vendor

• Managing and supporting QA testing of multiple vendor SIM products

• Co-ordinating with different teams of Airtel and partners for solutions

• Ensure product compliance

• Maintained schedules to meet key milestones at every project phase.
• Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
• Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
• Member of team responsible for launching new products
• Co-ordination with multiple OEM partner factories for BAP card approval and production

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Technical & Presales Interface with all the GSM operators across India
• Meetings with customers regarding product and specs finalization
• Providing demos on products to the customer

• Involved in data modelling team for identifying tables and relations between them

• Involved in updating procedures, functions, triggers, and packages for validation

• Involved in integration testing

• Debugging and Fixing Production Data