A techno-commercial person with 4.5+ yrs of combined experience across business development, GTM, product marketing & program management. Seeking for a challenging position in a dynamic organization
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Customer Success Manager
Products & Services, Tech Mahindra
07.2021 - Current
Hired into TechM as part of its prestigious GLC (Global Leadership Cadre) program,
where MBA grads from top B Schools are onboarded into fast track management roles
Business Development - Achieved $650k revenue target in H1 in line
with annual goal for Saudi & UAE based client
Created & led joint GTM strategy for a $50 Mn account on cognitive
technologies resulting in 10X growth in leads
Led End-to-End submission for Analyst RFIs, resulting in Tech M’s top 5
ranking amongst global competitors
Formulated delivery growth strategy & program managed delivery for a
$40 Mn+ account by Restructuring, Policies, & Governance
Product Collaterals: Worked extensively on Product Decks, Battle Cards
Brochures, Blogs, Product Videos etc
Audience Development (Digital Marketing)
Tech Mahindra
02.2020 - 06.2020
Created database of 70+ disruptive start-ups in B2B
space for probable partnership/investment
Market Research - Analysed tech trends in different
sectors, key investments made by IT giants to
understand pain points & future trends
Identified 4 whitespaces in Retail & 2 in BFSI sol
Based on the tech
Trends, key offering & TAM, and
closed 3 agreements for strategic partnership
Freelance Writing - CHIIZ
Content Writer
FlexiEle Consulting Services
12.2016 - 05.2020
Simplified the working manual of the software by writing Help & User
manual documents
Wrote content for marketing & landing pages of the website
Vidooly Media Pvt. Ltd
05.2017 - 04.2019
Successfully delivered 1.8X revenue growth (~ ₹50 Lakh) on client
channel within 9 months
Successfully increased the subscriber base from 2 lakh to 20 lakhs in 15
months of a Hindi news channel
Strengthened the brand image of 10+ corporates on YouTube &
promoted new products through ad-campaigns
Formulated data-driven content strategy based on genres for 30+
YouTube channels to subscriber & revenue growth
03.2017 - 12.2018
Researched, wrote and edited 2 articles/month
articles for the magazine
Interviewed 10+ models and photographers to
create an engaging story around them
Customer Service Executive at Tech Mahindra Business Services (Three Ireland)Customer Service Executive at Tech Mahindra Business Services (Three Ireland)
Senior Customer Success Manager / Interim Director of Customer Success at LabraSenior Customer Success Manager / Interim Director of Customer Success at Labra