RAHUL BHARDWAJ

• Handling 25 FTES along (yearly appraisal and conflict resolution)

• Preparing the dashboards and several reports to ensures SLA are met

• Ensuring compliance with GST regulations, classification, tax invoice validation.

• Managing TDS/LTDS deductions on vendor payments as per Indian Income Tax laws, ensuring accurate calculations.

• Implementing efficient workflows for invoice processing, including digitalization and automation where possible, to minimize manual errors, reduce processing time, and improve productivity.

• Establishing and maintain robust internal controls over accounts payable processes to prevent fraud, errors, and compliance issues. Ensure readiness for internal and external audits, including statutory audits and tax audits.

• Identifying opportunities for process optimization, automation, and adoption of accounting software or ERP systems to streamline accounts payable operations, enhance accuracy, and reduce costs.

• Dealing with ERP support team to get the new tools for improvised working system

• Providing guidance to the team based on management direction

• Taking care of client's and vendor's query through calls and emails

• Reconciling the vendor statements to avoid any late, incorrect or duplicate payment

• Managing and overseeing the collection of outstanding invoices to minimize days sales outstanding

• Handling the team of 21 FTEs (work allocation, yearly appraisal, conflict resolution, 1-O-1 feedback session)

• Taking care of multiple transitions (Remote & On-Shore)

• Managing credit control process and P2P

• Clearing the high volumes especially in payment run or closing time

• MIS reporting as well as optimum utilization of resources & system

• Capturing the feedback and escalation from the client and maintaining VOC

• Tracking and reporting of SLAs/ KPIs for all the processes & defining the Gap between SLA's -

• OLA's and working to bridge the gap

• Preparing and reviewing the process maps, SOPs and other important Documents

• Allocating the Emails to the resources based on the requests and ADHOC activities

• Preparing weekly, monthly & quarterly process report & Control Charts, Pareto Analysis & trend Charts and utilizing it for resource utilization based on MRP function

• Providing class room and buddy up training to new team members and refresher session for process updates & knowledge

• Working as the process partner with client to understand new policies and provide our inputs as well

• Leading the team for any innovative idea and helping them to produce new ideas for process improvement

• Coaching and help develop team members and helping to resolve dysfunctional behavior

• Making sure each payment received in AR has got cash application

• Reconciling the AR payments against the issued invoices

• Inter-company payments through netting process

• Chasing clients for overdue payments

• Familiarizing the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance

• Liasoning with vendors and requestors for timely payment

• Dealing with ERP support team in order to fixing the technical issues

• Providing status reporting of team activities against the program plan or schedule

• Providing guidance to the team based on management direction

• Making sure to have a smooth month end process in order to avoid any miss in SLA.

• Reviewing percentage of credit limits periodically, and rate of bad debt.

• Reducing bad debt provisions, and overall financial performance related to the O2C process

Maintaining and enhancing relationships with customers to support satisfaction and timely payments.

· Taking care of multiple transitions (Remote & On-Shore).

· Reviewing the high value invoices and approving them for payments.

· Clearing the high volumes especially in payment run or closing time.

· Capturing the feedback and escalation from the client and maintaining VOC.

· Preparing and reviewing the process maps, SOPs and other important Documents.

· Dealing with ERP support team in order to fixing the technical issues

· Providing status reporting of team activities against the program plan or schedule.

· Providing guidance to the team based on management direction

· Taking care of client's and vendor's query through calls and emails.

· Reconciling the vendor statements to avoid any late, incorrect or duplicate payment.

· Hired as SME for the AP process.

· Streamlining the accounts payable process for ace insurance.

· Working as acting TL

· Reviewing the end to end process and trying to find out improvement areas.

· Preparing the SOPS and other process Documents.

· Doing QC for the creating vouchers in PeopleSoft.

· Maintaining the rejection analysis, weekly review, productivity tracker and quality trackers.

· Preparing the weekly report of cost Centre and GL codes.

· Allocating the invoices based on the locations.

· Uploading the invoices in PeopleSoft.

· Reviewing employee and vendor vouchers for T&E and invoices.

· Doing QC for the creating vouchers in PeopleSoft.

· Maintaining the rejection, weekly review, production and quality tracker of the process.

· Preparing the weekly report of cost Centre and GL codes.

· Creating the purchase order in ARIBA.

· Processing the vouchers for the payment & running pay cycles for the payment.

· Creating and new vendors in system & updating existing vendor's details in system.

· TAT.

· Doing Weekly/Biweekly calls with Client to share the progress.

· Conducting audit of Invoice above 100K.

· Taken action on E-mails sent by buyers & suppliers regarding queries and complaints.

· Doing statement reconciliation for supplier every month.

· Publishing daily report for pending items.

· Reconciliation of Accounts payable with Accounts Receivable and General ledger account.

· Providing guidelines and training to the new associates.

· Taking incoming calls and listening to customer's queries there after solving them online.

· Pulling out report of e-mail response awaited items on daily basis to prevent escalations.

· Taking action on legal letter and overdue reminders.

· Doing 3 Way QC for the team members & providing the relevant feedback through e-mails.