Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Rahul Biswas

Marketing Executive
Kolkata

Summary

Dynamic marketing professional with a proven track record at PRIYANKA ENTERPRISES, enhancing brand awareness and spearheading targeted campaigns. Skilled in analytics and SEO, with exceptional team leadership abilities. Demonstrated success in improving customer satisfaction at TECH MAHINDRA through effective communication and problem-solving.

Overview

11
years of professional experience

Work History

PRIYANKA ENTERPRISES
Kolkata

Marketing Assistant
11.2015 - Current

Job overview

  • Tracked marketing efforts to monitor results in real-time.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Collected, analyzed and summarized data and trends to provide marketing tracking and research.
  • Conducted thorough research to construct creative and fresh ideas.
  • Supported the development of profitable partnerships by conducting market research and identifying potential collaboration opportunities.

TECH MAHINDRA
Kolkata

Customer Service Executive
10.2013 - 05.2015

Job overview

  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.

Education

SHOBHIT UNIVERSITY
UP

Bachelor Of Arts from English Literature
07.2014

Skills

Analytics and SEO

Languages

English
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Marketing Assistant

PRIYANKA ENTERPRISES
11.2015 - Current

Customer Service Executive

TECH MAHINDRA
10.2013 - 05.2015

SHOBHIT UNIVERSITY

Bachelor Of Arts from English Literature
Rahul BiswasMarketing Executive