Rahul Chauhan
Noida
Overview
7
7
years of professional experience
Work History
Team Leader - Project Management
iEnergizer private limited
Noida
08.2017 - Current
Team Management.
- Supervision: Oversee daily operations and ensure that team members adhere to company policies and procedures.
- Motivation: Inspire and motivate the team to achieve their targets and maintain high morale.
- Training and Development: Provide training to new team members and ongoing development opportunities for existing staff to improve their skills and performance.
- KPI Tracking: Monitor key performance indicators (KPIs) to ensure the team meets or exceeds performance standards.
- Feedback and Coaching: Regularly review individual and team performance, providing constructive feedback and coaching to address areas for improvement.
- Conflict Resolution: Handle conflicts or issues within the team, and mediate to reach resolutions that are in the best interest of the team and the company.
- Objective Setting: Establish clear and achievable goals for the team, aligning them with broader organizational objectives.
- Strategic Planning: Develop and implement strategies to improve team performance and achieve targets.
- Scheduling: Manage team schedules and allocate resources effectively to ensure coverage and efficient operations.
- Support: Provide necessary resources and support to the team, addressing any issues that may impact their productivity.
- Performance Reports: Prepare and present reports on team performance, progress towards goals, and any significant issues or achievements.
- Data Analysis: Analyze performance data to identify trends and areas for improvement.
- Customer Service: Ensure that the team delivers high-quality service to clients or customers, addressing any issues or complaints promptly.
- Client Interaction: Occasionally interact with clients to understand their needs and expectations, and to ensure service delivery meets their standards.
- Policy Adherence: Ensure the team adheres to all relevant laws, regulations, and company policies.
- Risk Identification: Identify potential risks or issues in operations, and develop strategies to mitigate them.
Timeline
Team Leader - Project Management
iEnergizer private limited
08.2017 - Current
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