Rahul Chauhan
Sales Manager
Guwahati
Summary
An enthusiastic Sales Professional, who trains, motivates his team to achieve goal and set targets. Well skilled in communication & handling large team with demonstrated track record in sales.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Manager
HDFC BANK LTD
Guwahati
04.2019 - Current
- Building team through recruitment process, selection of candidates, processing joining formalities such as document verification, background verification and post joining formalities, product and sales training and mentoring for satisfactory performance
- Managing team (Merchant Acquiring) from Base location Guwahati of members (Sales Officers) spread across Northeast
- Day to day activities to be carried out, visit plans, daily targets, individual and team performance monitoring
- Team strength of 13 sales officers spread across 5 states Assam, Mizoram, Manipur, Manipur and Tripura
- With proper understanding of KRA/Scorecard, qualifying every month from over a year, also ensuring 75-85% of team members qualify for PLP
- Hired 5 sales officers in the current financial year 22-23 all of whom have qualified within second month of joining, strong communication on individual and team goals, working of weaknesses and eventually bringing the team in auto mode
- Individual goals of achieving core and cross sell targets by team collectively with branch, managing high value merchants and attending service complains of mapped branches, timely resolution and prioritizing urgent service requirements of merchants
- With increase shift in Insurance, unsecured loan and overdraft product we gained experience and reached success in more diversified portfolio of products qualifying in many contests on the way.
Relationship Manager
AIRCEL
Guwahati
12.2015 - 03.2019
- Contacting and meeting customers and corporate accounts on service requirements and queries, network quality test and up selling operator products
- Monitoring and ensuring collection targets are achieved through calling and visits
- Retention of Premium and Corporate Accounts through issue resolution of service quality, network and customer grievance
- Preparation of reports on customer consumption trend, collection and compliance.
Customer Service Officer (Assistant Manager)
AXIS BANK LTD
Bongaigaon (Assam)
06.2015 - 12.2015
- Contacting customers on service queries and generating savings/current account and other related bank products
- Entry of transfer cheque and cash receipts/payments (teller) and receiving and processing of re-kyc
- Furnishing passbook and statements on Finacle and current account statements on FIN-MIS
- ATM cash verification, maintaining vault/cash register
- Meeting top portfolio customers for current and savings account fund deepening.
Education
MBA - undefined
GCC CENTRE OF MANAGEMENT STUDIES.GAUHATI UNIVERSITY
BCOM - HR & Marketing
ICON COMMERCE COLLEGE, GAUHATI UNIVERSITY
Skills
Strategic planning
Product and service sales
New Business Development
Operations
B to B sales
Relationship building
Goals and performance
Certification
Diploma in Computer Application
Personal Information
- Father's Name: Mr. Jagadish Chauhan
- Mother's Name: Mrs. Bina Singh Chauhan
- Date of Birth: 02/16/90
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Summerinternship
Indian Oil Corporation Limited, Guwahati Refinery (IOCL), Guwahati, 06/2014, 08/2014, Study on employee satisfaction on HR services with special reference to employee benefits
Disclaimer
I hereby declare that the above said information is true to the best of my knowledge and belief.
Timeline
Sales Manager
HDFC BANK LTD
04.2019 - Current
Relationship Manager
AIRCEL
12.2015 - 03.2019
Customer Service Officer (Assistant Manager)
AXIS BANK LTD
06.2015 - 12.2015
MBA - undefined
GCC CENTRE OF MANAGEMENT STUDIES.GAUHATI UNIVERSITY
BCOM - HR & Marketing
ICON COMMERCE COLLEGE, GAUHATI UNIVERSITY