Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Summerinternship
Disclaimer
Timeline
SalesAssociate
Rahul Chauhan

Rahul Chauhan

Sales Manager
Guwahati

Summary

An enthusiastic Sales Professional, who trains, motivates his team to achieve goal and set targets. Well skilled in communication & handling large team with demonstrated track record in sales.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Manager

HDFC BANK LTD
Guwahati
04.2019 - Current
  • Building team through recruitment process, selection of candidates, processing joining formalities such as document verification, background verification and post joining formalities, product and sales training and mentoring for satisfactory performance
  • Managing team (Merchant Acquiring) from Base location Guwahati of members (Sales Officers) spread across Northeast
  • Day to day activities to be carried out, visit plans, daily targets, individual and team performance monitoring
  • Team strength of 13 sales officers spread across 5 states Assam, Mizoram, Manipur, Manipur and Tripura
  • With proper understanding of KRA/Scorecard, qualifying every month from over a year, also ensuring 75-85% of team members qualify for PLP
  • Hired 5 sales officers in the current financial year 22-23 all of whom have qualified within second month of joining, strong communication on individual and team goals, working of weaknesses and eventually bringing the team in auto mode
  • Individual goals of achieving core and cross sell targets by team collectively with branch, managing high value merchants and attending service complains of mapped branches, timely resolution and prioritizing urgent service requirements of merchants
  • With increase shift in Insurance, unsecured loan and overdraft product we gained experience and reached success in more diversified portfolio of products qualifying in many contests on the way.

Relationship Manager

AIRCEL
Guwahati
12.2015 - 03.2019
  • Contacting and meeting customers and corporate accounts on service requirements and queries, network quality test and up selling operator products
  • Monitoring and ensuring collection targets are achieved through calling and visits
  • Retention of Premium and Corporate Accounts through issue resolution of service quality, network and customer grievance
  • Preparation of reports on customer consumption trend, collection and compliance.

Customer Service Officer (Assistant Manager)

AXIS BANK LTD
Bongaigaon (Assam)
06.2015 - 12.2015
  • Contacting customers on service queries and generating savings/current account and other related bank products
  • Entry of transfer cheque and cash receipts/payments (teller) and receiving and processing of re-kyc
  • Furnishing passbook and statements on Finacle and current account statements on FIN-MIS
  • ATM cash verification, maintaining vault/cash register
  • Meeting top portfolio customers for current and savings account fund deepening.

Education

MBA - undefined

GCC CENTRE OF MANAGEMENT STUDIES.GAUHATI UNIVERSITY

BCOM - HR & Marketing

ICON COMMERCE COLLEGE, GAUHATI UNIVERSITY

Skills

Strategic planning

Certification

Diploma in Computer Application

Personal Information

  • Father's Name: Mr. Jagadish Chauhan
  • Mother's Name: Mrs. Bina Singh Chauhan
  • Date of Birth: 02/16/90
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Summerinternship

Indian Oil Corporation Limited, Guwahati Refinery (IOCL), Guwahati, 06/2014, 08/2014, Study on employee satisfaction on HR services with special reference to employee benefits

Disclaimer

I hereby declare that the above said information is true to the best of my knowledge and belief.

Timeline

Sales Manager

HDFC BANK LTD
04.2019 - Current

Relationship Manager

AIRCEL
12.2015 - 03.2019

Customer Service Officer (Assistant Manager)

AXIS BANK LTD
06.2015 - 12.2015

MBA - undefined

GCC CENTRE OF MANAGEMENT STUDIES.GAUHATI UNIVERSITY

BCOM - HR & Marketing

ICON COMMERCE COLLEGE, GAUHATI UNIVERSITY
Rahul ChauhanSales Manager