Rahul Chodankar

• Implemented Trend Micro Vision One in the largest bank in India, also completed implementation of other Trend Micro products like Apex One On-Prem & SaaS, Deep Security & Cloud One Workload Security, DDAN, Smart Gateway for various different clients/projects.
• Apex One On-Prem & SaaS.
  - Anti-Malware, DLP, Device Control, Application Control, EDR, IPS, Firewall.
• Deep Security & Cloud One Workload Security
  - IDS/IPS, Anti-Malware, Firewall, FIM, Web Reputation, Application Control.
• Trend Micro Server Protect for Storage. - Integration with NetApp Filer(7 Mode & Cluster Mode), DELL EMC, Hitachi NAS.

• Implemented CrowdStrike Falcon for various different clients/projects.

- Falcon EDR, Device Control, Vulnerability Management, NG SIEM, SOAR, Xposure Management, Identity Protection, File Vantage.

• Conducting POC and Demos at client site.
• Working as Resident Engineer, resolving issues & queries over phone & remote sessions.
• Performing regular Health checkups of all products.
• Coordinating with OEM, resolving issues and queries through analyzing and follow ups.
• Develop recovery plans, procedures, and test scenarios in regular DR Drills.
• Creating secure rules and policies as per network architecture and with coordination of Security teams.
• Testing policies in different scenarios and updating as per client requirement.
• Monitor and evaluate system and network performance and further perform tuning of security product and
  system.
• Coordinating with colleagues and other engineers to resolve queries and upgrade information.
• Up-gradation of versions and service packs and patch management.
• Handling tickets and follow-ups.
• Preparing daily Health and Compliance reports, KB Articles, SOP, HLD, Sign Off documents.

• Implementation of Trend Micro Server Protect for Storage, Deep Security , Apex One On- Prem & Saas
• Apex One On-Prem & Saas.
• Anti-Malware, DLP, Application Control, EDR, IPS, Firewall.
• Trend Micro Server Protect for Storage.
• Integration with NetApp Filer(7 Mode & Cluster Mode), DELL EMC, Hitachi NAS.
• Deep Security.
• IDS/IPS, Anti-Malware, Firewall, FIM, Web Reputation, Application Control.
• XDR Vision One, DDAN, Smart Gateway Appliances/Servers
• Administration of all Trend Micro products at client sites.
• Conducting POC and Demos at client site.
• Working as Resident Engineer, resolving issues & queries over phone & remote sessions.
• Performing regular Health checkups of all products.
• Coordinating with OEM, resolving issues and queries through analyzing and follow ups.
• Develop recovery plans, procedures, and test scenarios in regular DR Drills.
• Creating secure rules and policies as per network architecture and with coordination of Security teams.
• Testing policies in different scenarios and updating as per client requirement.
• Monitor and evaluate system and network performance and further perform tuning of security product and system.
• Coordinating with colleagues and other engineers to resolve queries and upgrade information.
• Up-gradation of versions and service packs and patch management.
• Handling tickets and follow-ups.
• Preparing daily Health and Compliance reports, KB Articles, SOP, HLD, Sign Off documents.

• Software/Windows OS implementation and upgradation.
• Installed and managed Microsoft Servers: Windows Server 2003; Windows Server 2008 and Windows Server 2012.
• Handled task of Installation, Management, Performance monitoring, Troubleshooting and resolving issue on following Microsoft OS : Windows 98, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10.
• Manages IIS, and Apache Web Servers.
• Deployment of Windows policies and softwares through implementation of Active Directory.
• Service Pack deployment, software Installation issues & troubleshooting; analyzing Windows logs.
• Installing software, antivirus, connecting and arranging database.
• Preparing servers and clients systems as per need.
• Taking remote through DialUP, Remote and VPN software (Teamviwer,AADMIN,YPRVPN).
• Maintaining Servers and Client systems by managing Antivirus (Quick Heal, McAfee Norton & Symantec).
• Technical Support to the clients using software.
• New software testing and up gradation.
• Providing telephony support and remote support to field engineers.
• Checking, diagnosing and solving computer software and hardware faults.
• Provide Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues.
• Installation Configuration of Print devices.
• Configuring Microsoft outlook for user and troubleshooting mail issues.
• Performing troubleshooting and resolving issues assigned in a ticket.
• Managing Oracle Databases on servers and workstations
• Writing Sql Queries for data manipulation and Data retrieval.
• Assisted in the installation and implementation of Oracle database at various sites.
• Developed and maintained relevant database on oracle.
• Creating User roles and Profiles.
• Recovery of a crashed database manually and through command line.
• Projects Handled and Implemented
• Worked onsite at Vodafone India Head office as Resident Engineer.
• Done Software Testing, UAT and System Integration at Vodafone Pan India.
• Implemented and handled Zeel ERP Software System at Pan India Vodafone Corporate.
• Also implemented projects for TATA Telecom, Idea and Airtel.
• Provide Training to clients.
• Testing and coordinating with client and developers for updates.

• Role in Antivirus
• Deploying and managing Quick Heal Standalone and Endpoint Security.
• Securing network on the basis of Quick Heal Antivirus reports.
• Cleaning system from malware by using Quick Heal antivirus or manually.
• Manage and enhance Anti-Virus Infrastructure including AV servers and AV policies.
• Deployment of Patch Management tools.
• Configure AV policies on the server and apply it towards every type of clients.
• Troubleshoot all issues related to signature downloading or updating.
• Troubleshoot all issues on virus infections by antivirus or manually
• Configure update process.
• Role in UTM – Firewall
• Knowledge of VPN, Routing, PBR, Load balancing and other security policies application.
• Providing appropriate solution for network at gateway level.
• Understanding the network type(s), components, and possible threats and implementing the security policy.
• Provisioning firewalls, based on consultation with customer.
• Providing on-going support.
• Troubleshooting firewall related problems as reported by customers.
• Providing training to administrators/clients.
• Accessing and managing firewall policies via the command line interface.
• Identifying and resolving any firewall & network related issues.
• Implementing every required feature at client end.
• Manage & Create Tickets on Portal, resolve or escalate the issue before the deadline.
• Keep track of daily work, record and follow solutions that come along.
• Record Virtually and note down all the required configurations & steps for future references.
• And guide colleagues and clients on the basis of above records.