Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rahul  Dalal

Rahul Dalal

Jaipur

Summary

An outgoing, dynamic and sales focused professional who has a relentless drive to deliver More than just results. Having a record of accomplishment of effectively leading and managing all aspects of a hotel and making guests feel cared for, valued and respected. As true hands-on leader, not afraid to jump in and assist wherever needed and will do everything to deliver results that will contribute to the overall mission and success of a business. I possess an analytical and expedient approach to problem solving which always results in a win/win resolution for all parties and the self-assurance that enables goals to be achieved and is constantly looking to introduce new products and services that will meet the needs of tomorrow's perceptive global travelers.

Overview

11
11
years of professional experience

Work History

Front Office Manager

Fairmont Hotel & Resorts
Jaipur
06.2023 - Current
  • Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
  • Ensured compliance with hotel policies and procedures as well as local, state and federal regulations.
  • Coordinated with other departments to ensure smooth running of the entire hotel operation.
  • Developed and implemented strategies to maximize guest satisfaction and optimize operational efficiency.
  • Assisted in recruiting, training, evaluating and developing staff members in order to maintain high standards of performance.

Assistant Front Office Manager

Fairmont Hotel & Resorts
Jaipur
01.2022 - 05.2023

Duty Manager

Fairmont Hotel & Resorts
Jaipur
10.2019 - 12.2021

Assistant Front Desk Manager

Marriott International
Lucknow
07.2018 - 09.2019

Front Office Executive

Marriott International
Lucknow
12.2016 - 06.2018

Front Office Executive

Taj Hotels and Resorts
New Delhi
01.2016 - 12.2016

Front Office Associate

Marriott International
Mussoorie
10.2014 - 01.2016

Front Office Associate

Marriott International
New Delhi
06.2013 - 09.2014

Education

Bachelor of Science - Hospitality Administration And Management

Chandigarh Group Of Colleges
Chandigarh
05-2013

Skills

  • Organization and planning
  • Proficient in Opera PMS & Opera Cloud
  • Relationship building
  • Payroll and budgeting
  • Staff Management

Timeline

Front Office Manager

Fairmont Hotel & Resorts
06.2023 - Current

Assistant Front Office Manager

Fairmont Hotel & Resorts
01.2022 - 05.2023

Duty Manager

Fairmont Hotel & Resorts
10.2019 - 12.2021

Assistant Front Desk Manager

Marriott International
07.2018 - 09.2019

Front Office Executive

Marriott International
12.2016 - 06.2018

Front Office Executive

Taj Hotels and Resorts
01.2016 - 12.2016

Front Office Associate

Marriott International
10.2014 - 01.2016

Front Office Associate

Marriott International
06.2013 - 09.2014

Bachelor of Science - Hospitality Administration And Management

Chandigarh Group Of Colleges
Rahul Dalal