Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Rahul Darak

Hyderabad

Summary

  • Experienced Azure Certified Cloud Engineer with a demonstrated history working in the information technology and services industry.
  • Managing server infrastructures and data-center operations across multiple platforms. Proven ability to create and deliver Cloud solutions IAAS, PAAS tied to business growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cloud Engineer

Softtek
03.2021 - Current
  • Experienced in migrating servers from sources like VMWare to Azure IAAS/PAAS or Managed solutions.
  • Working with App team in accessing their existing On-Prem structure and planning the target deployment migration on Azure using Migrate Tools.
  • Experience in working on Azure DevOps /Agile operations process and tools area (Azure Repos, Build & Release automation Environment, Incident and Change Management) including various tools, handling access requests & planning projects.
  • Design and configure Azure Virtual Networks (VNets), subnets, security policies, Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs and subnets.
  • Troubleshooting any connectivity issues by collaborating with network team when required to identify the flow of traffic at Firewalls. Testing and identifying connectivity to external vendors (like Oracle DBs).
  • Associated routes with Virtual networks via the route table per relationship constraints.
    Developing solutions focusing on Microsoft cloud and Datacenter technologies tailored to solve clients’ technical and business requirements.
  • Working with Network team for Firewall Migrations and re-architecting the platform design, Deploying DirectConnect and ExpressRoute, VPN to Oracle.
  • Keeping The Cloud Infrastructure up to date with new changes and retirements.
  • Managing a team of 4 as Tower Lead handling new projects from client.

Cloud Operations Engineer

TCS
12.2018 - 03.2021
  • Providing support for multiple subscriptions in Microsoft Azure.
  • Generating weekly reports of Production & critical servers using few Monitoring metrics & Log Analytics queries. Generating Monthly reports on total resources unit counts in Azure and generating cost reports.
  • Experienced Cloud Operations engineer on Microsoft Azure, involved in Designing, configuring, deploying, and maintaining Azure Services such as Azure storage Accounts, Azure VMs, Azure Virtual Desktops (AVDs), Azure AD, App Services, Container Registries (ACR), Load Balancers, Azure Key Vaults, Azure Monitor, and other IaaS and PaaS resources.
  • Experience in creating VM Images using best practices and dealing with care working on Production servers Image.
  • Hands on experience on Backup and restore Azure services. Managing, performing, and troubleshooting the backups and restoring files using recovery services vault.
  • Providing technical support, troubleshooting, and monitoring incidents and problem solving through Ticketing tool & engaging different teams.
  • Integrating Windows and Linux Servers with Azure Active Directory.
  • Snapshot of existing Virtual Instances in case required for maintenance activities and creating new instance from that.
  • Set up and administer user and groups accounts, setting permissions for users, groups, and folders (local and network).

Technical Support Engineer

IIIT Hyderabad (TalentSprint Pvt Ltd)
08.2016 - 03.2018
  • Configuring, upgrading, and troubleshooting of Windows operating systems and servers.
  • Responsible for incidents and Service requests, ensuring that they are resolved effectively and efficiently against service level agreements (SLA).
  • Responsible for resolving, troubleshooting issues with the client Internal applications, and managing the licensing server for assigning licenses to users.
  • Diagnosing, troubleshooting, and resolving hardware, software, or other network and system related problems.
  • Aiding through Remote Assistance Tools such as Skype for Business, Remote Desktop, Zoom and WebEx
  • Escalate trouble tickets in the queue to appropriate functional areas and follow up with those functional areas to ensure completion within designated SLAs (Service level agreements).
  • Monitor, analyze and address reliability and performance issues logged in Remedy ticketing tool, resolving, or escalating as per the defined procedure.
  • Configuration of LVM and managing the volumes.
  • Experienced in working with Active Directory, GPO ‘s, SMBX, DNS, DHCP windows server. Comfortable with PowerShell scripting and commands.
  • Strong Trouble Shooting and problem-solving skills, contributed many articles to Knowledge base.
  • Capable of meeting client needs in a timely efficient manner. Managed a team of 4 employees and made sure all issues are resolved timely.

Technical Support Engineer

Panzer Technologies Pvt Ltd
Hyderabad
08.2014 - 08.2016
  • Worked in HelpDesk as Support Engineer.
  • Experience in troubleshooting Windows system issues.
  • Experience with TeamViewer, AnyDesk tools, License server.
  • Experience in installing Softwares requested and Troubleshooting installation Errors.
  • Experience with Microsoft Office 365 suite tools.
  • Worked in Chat and Call process with good problem solving skills.

Education

Bachelor of Technology - Electrical, Electronics Engineering Technologies

GuruNanak Engineering College
Hyderabad
03-2014

Skills

  • Azure DevOps
  • Azure IaaS, PaaS
  • Azure Migrations, Replatforming
  • Azure Networking
  • Azure Entra ID
  • Power shell
  • Windows
  • Linux

Websites

Certification

  • Microsoft Certified: DevOps Engineer Expert (AZ-400)
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Microsoft Certified: Azure Data Fundamentals (DP-900)
  • Microsoft Certified: Azure Fundamentals (AZ-900)

Timeline

Cloud Engineer

Softtek
03.2021 - Current

Cloud Operations Engineer

TCS
12.2018 - 03.2021

Technical Support Engineer

IIIT Hyderabad (TalentSprint Pvt Ltd)
08.2016 - 03.2018

Technical Support Engineer

Panzer Technologies Pvt Ltd
08.2014 - 08.2016

Bachelor of Technology - Electrical, Electronics Engineering Technologies

GuruNanak Engineering College

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Rahul Darak