Summary
Overview
Work History
Education
Skills
Websites
Interests
Training
LINKS
COURSES
INTERNSHIPS
Timeline
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Rahul Dwivedi

Rahul Dwivedi

Senior Application Specialist- GCMS/MS
New Delhi

Summary

Versatile Application Specialist with over 5 years (out of 10 total) of service at Japan-based MNC Shimadzu. Adept at handling high-profile customer accounts for services like, sample analysis, method development and validation, system troubleshooting, and imparting basics to advanced level training for GCMS/MS. Former Senior Research Fellow, well-versed in residue analysis across diverse food commodities, and proficient in chromatographic, wet chemistry and microbiological techniques. I am eager to leverage my customer service experience to enhance client satisfaction and support the company's goals.

Overview

10
10
years of professional experience
4
4
Languages

Work History

Senior Application Specialist-GCMS/MS (QQQ)

SHIMADZU ANALYTICAL INDIA PVT.LTD
New Delhi
02.2020 - Current
  • POSITION - Senior Application Specialist - GC, GCMS, GCMS/MS - HS and Accessories.
  • Extensive experience in supporting over 100 customers with Pre and post sales services like sample analysis, method development, and troubleshooting issues.
  • Experienced in sample analysis of varied matrices, such as food, pharmaceutical, chemicals, flavors, fragrances, and clinical.
  • Generating a sample analysis report for the performance analysis.
  • Significant experience in conducting training for customers on method development, usage, maintenance, and troubleshooting of the instrument.
  • Over 50 effective pre-sales instrument demonstration to potential customers and visitors.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

Senior Research Fellow

Mumbai Veterinary College
Mumbai
01.2016 - 12.2019
  • Conducted Sample collection from varied locations in Mumbai
  • Performed sample extraction/cleanup for Meat samples using QuEChERS technique
  • Handled sample preparation, detection and quantification of Pesticide residues in Meat, Egg and Fish samples under the government project entitled- “Monitoring of Pesticides residues at National level”
  • Participated in “FAPAS proficiency testing programme”
  • Conducted Internal Proficiency testing programme at the laboratory
  • Implemented method validation for Pesticide residues as per SANTE 11813/2017
  • Documentation of Standard technical procedures under Quality management
  • Performed Internal calibration for Glasswares, weighing balance

Senior Research Fellow

Central Institute of Fisheries Education
Mumbai
10.2015 - 11.2016
  • Gathered vital statistical data over 30 farms on Aquaculture Drugs and Chemicals across six states
  • Conducted comprehensive economic loss assessment due to Aquatic Animal disease
  • Specialized in Antibiotic residues analysis, specifically Tetracycline.
  • Used chromatographic technique for in-depth antibiotic residues assessment

Education

Master's Degree - Part time-Organic chemistry

Singhania University
Rajasthan
01.2021

Master of Science - Bio-Analytical Sciences

Guru Nanak Khalsa College Mumbai University
Mumbai
01.2015

Bachelor of Science - Microbiology

Sathaye College, Mumbai University
Mumbai
01.2013

Higher Secondary school - Physics, Chemistry, Biology

Kendriya Vidyalaya Joka
Kolkata
01.2010

Secondary school - English, Hindi, Maths, Social studies, Science

Kendriya Vidyalaya Joka
Kolkata
01.2008

Skills

  • Customer support

  • Troubleshooting (Problem Solving)

  • Effective presentations

  • Team management

  • Information gathering

  • Technical writing

  • Effective communication

  • Collaborative teamwork

  • Quickly adjusting to change

  • Analytical decision making

Interests

Sports, Travel, Reading

Training


  • Conducted Customized GC, GCMS, GCMS/MS (QQQ), Headspace training (Basics to advanced level) for Shimadzu Customers.
  • Imparting on field training to Research, Academia, Clinical and Food testing customers..
  • Demonstarting instrument capabilities to Shimadzu customers and visitors..

LINKS

Linkedin: https://www.linkedin.co

COURSES

  • GCMS/MS advanced training at Shimadzu Asia Pacific, Singapore- 2023
  • ISO 17025:2017- 2019
  • National Institute of Occupational Health, Ahmedabad-Sep 2019
  • Measurement Uncertainty and Decision Rule for testing & Calibration Laboratories-2018
  • National Institute of Occupational Health, Ahmedabad -2019
  • Annual Biotechnology training Programme-2013
  • Haffkine Institute For Training, Research & Testing / 2013

INTERNSHIPS

  • Trainee analyst at Testtex India Laboratories Pvt. Ltd, Mumbai, learning sample preparation for different food commodities and microbiological examination of food samples.
  • Trainee analyst at Pilot Test House, Mumbai-Learned wet chemistry parameters viz. Moisture, ash content, protein, pH, acid value saponification Value, refractive Index etc. Also got hands on training for sample preparation/clean up by SPE method for Aflatoxin testing in Rice and Pulse samples by using VICAM USA Mycotoxin analyser
  • Trainee chemist at Reliable Analytical Laboratories Pvt. Ltd, Mumbai-Worked on Residue analysis in food commodities.

Timeline

Senior Application Specialist-GCMS/MS (QQQ)

SHIMADZU ANALYTICAL INDIA PVT.LTD
02.2020 - Current

Senior Research Fellow

Mumbai Veterinary College
01.2016 - 12.2019

Senior Research Fellow

Central Institute of Fisheries Education
10.2015 - 11.2016

Master's Degree - Part time-Organic chemistry

Singhania University

Master of Science - Bio-Analytical Sciences

Guru Nanak Khalsa College Mumbai University

Bachelor of Science - Microbiology

Sathaye College, Mumbai University

Higher Secondary school - Physics, Chemistry, Biology

Kendriya Vidyalaya Joka

Secondary school - English, Hindi, Maths, Social studies, Science

Kendriya Vidyalaya Joka
Rahul DwivediSenior Application Specialist- GCMS/MS