Rahul Ghosalkar
Assistant Vice President
Andheri, Mumbai
Summary
Perceptive Senior Business Analyst with 15 years driving successful business processes for NBFC & Banking industries. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business for immediate actionability.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Senior Business Systems Analyst
RBL Bank Pvt Ltd
Mumbai
12.2021 - Current
- Designing Risk Analytics Platform for compliance progress to highlight process impact for capturing monetary frauds, process violations, internal operational discrepancies to increase visibility of potential risk and dependencies at PAN India level for 60 employees ( Vendor - SPOORS )
- Quarterly presentation on Fraud Risk to Seniors
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed open investigations, backlog, and Fraud data to provide management with insights.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Quality Assurance Manager
Fullerton India Pvt Ltd
Mumbai
05.2020 - 12.2021
- Developed and maintained quality assurance procedure documentation at MH for 60 branches
- Defined and implemented quality initiatives to reduce risk to 100%
- Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
- Analyzed quality and performance data to support operational decision-making.
Senior Business Analyst
L & T Financial Services Ltd
Mumbai
07.2018 - 04.2020
- Worked as Project manager for development of concept and system functionality, designed Risk Metrix aligned to find out critical risk areas, operational and system loopholes by incorporating Audit, Reconciliation and in-house application data with incorporation of Agile methodology.
- Designed Risk Analytics Platform for compliance progress to highlight process impact for capturing monetary frauds, process violations, internal operational discrepancies to increase visibility of potential risk and dependencies to bring automated process for 300 risk reviewers.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
MIS Analyst
Tata Consultancy Services Ltd
Mumbai
02.2012 - 07.2018
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Mentored and guided employees to foster proper completion of assigned duties.
- Analyzed user requirements and developed solutions to meet needs.
Business Analyst
JP Morgan Chase India
Mumbai
06.2008 - 01.2012
- Discussed financial options with clients and provided discrepancies across 7 Asian markets.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Compiled and analyzed data to determine approaches to improve performance.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Used data-driven approach to make successful trading plans.
Education
Post Graduate Program in Business Analysis - Business Analyst
Purdue University
India 03.2022 - 12.2022
Bachelor of Science -
Mumbai University
Mumbai,India 06.2004 - 06.2007
Skills
Operational Support
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Post Graduate Program in Business Analysis - Business Analyst
Purdue University
03.2022 - 12.2022
Senior Business Systems Analyst
RBL Bank Pvt Ltd
12.2021 - Current
Quality Assurance Manager
Fullerton India Pvt Ltd
05.2020 - 12.2021
Senior Business Analyst
L & T Financial Services Ltd
07.2018 - 04.2020
MIS Analyst
Tata Consultancy Services Ltd
02.2012 - 07.2018
Business Analyst
JP Morgan Chase India
06.2008 - 01.2012
Bachelor of Science -
Mumbai University
06.2004 - 06.2007
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