RAHUL GUDWANI
Summary
Assists the department head during shoots and planning for pre-production and during filming and generating content for digital promotions and others. Develop and maintain graphical standards, templates, and resources.
Methodical hotel manager offering several-year background planning, coordinating, marketing and administering hotel services. Well-versed in handling maintenance issues, developing budgets and inspecting facilities. Working knowledge of ms office paired with outstanding business acumen and excellent communication skills.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Hotel Manager
Big house cafe Satya Niketan
09.2015 - Current
- Managed daily operations of hotel and restaurant services.
- Oversaw staff scheduling and performance evaluations.
- Coordinated guest services and ensured customer satisfaction.
- Developed and maintained budgets for various departments.
- Fostered positive relationships with vendors and suppliers.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
- Maintained high standards of quality control, hygiene, health and safety.
- Conducted regular inspections of the property's interior and exterior areas to identify any maintenance issues requiring immediate attention.
- Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
- Assigned duties and monitored performance of all employees in the hotel.
- Monitored customer feedback surveys and took appropriate action based on results.
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Developed strategic plans for increasing occupancy rates and improving overall profitability.
- Ensured that guests received prompt, courteous attention throughout their stay.
- Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
- Developed and implemented hotel policies and procedures.
Hotel Manager
Rasoi plaza restaurant
02.2009 - 04.2015
- Managed daily operations of hotel and restaurant services.
- Oversaw staff scheduling and performance evaluations.
- Coordinated guest services and ensured customer satisfaction.
- Assigned duties and monitored performance of all employees in the hotel.
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Developed strategic plans for increasing occupancy rates and improving overall profitability.
- Ensured that guests received prompt, courteous attention throughout their stay.
- Developed and implemented hotel policies and procedures.
- Evaluated current and planned occupancy levels, seasonal trends and upcoming special events to determine room pricing and availability
- Negotiated contracts with vendors for services such as food supply or maintenance services.
- Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.
- Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
- Analyzed sales data from different channels and identified opportunities for improvement in terms of pricing strategies or promotions.
- Managed labor and property expenses to achieve maximum flow-thru to bottom line.
- Ensured compliance with local regulations related to health and safety standards or licensing laws.
Education
SSC -
THE SHRI RAM SCHOOL
DELHI 10.2002 - 03.2005
Skills
- Time management
- Problem solving
- Communication
- Creativity
- Leadership
- Quick learner
- Team Player
- Staff training
- Budget management
- Guest services
- Staff scheduling
- Performance evaluation
- Customer relationship management
- Policy development
- Inventory control
- Quality control
- Customer satisfaction
- Strategic planning
- Decision making
- Vendor negotiation
- Tech-savvy and computer literate
Languages
Hindi
Advanced
C1
English
Upper Intermediate
B2
Timeline
Hotel Manager
Big house cafe Satya Niketan
09.2015 - Current
Hotel Manager
Rasoi plaza restaurant
02.2009 - 04.2015
SSC -
THE SHRI RAM SCHOOL
10.2002 - 03.2005