Rahul Gupta

Project: GWAM Collateral & Derivatives, Client: Manulife, Canada

• Leading and guiding team of developers in design, analysis, development, testing and implementation of Financial domain applications under Collateral and Derivative space.
• Streamlining intraday and EOD processes through development of REST API Microservices with Spring Boot.
• Collaborating with Product Owner for prioritization, finalizing Sprint Backlog items, Sprint planning, creation of Epics and User Stories for team in Jira for current Sprint, Daily Scrum meeting with team to mitigate impediments, handling Sprint review meetings, and retrospective meetings. Documentation on Confluence.
• Managing team of 15 members and involved in project management activities like team management, project planning, forecasting, resource management, ITIL best practices, client management, reporting, and SLA management.
• Handling and guiding team on Incident Management, Change Management, Problem Management, Release Management, along with Scrum and Agile methodologies.
• Worked on design, development, and production support of Java and SQL applications.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
• Cross-trained existing employees to maximize team agility and performance

Project: GWAM Collateral & Derivatives, Client: Manulife

• Leading and guiding team of developers in design, analysis, development, testing and implementation of Financial domain applications under IT Regulatory Reporting space.
• Streamlining intraday and EOD processes through development of REST API Microservices with Spring Boot achieved significant performance improvement by 10-15%.
• Production Issues resolution and providing short-term fixes
• Deployment Documentations
• Unit Testing in Dev and UAT environment
• CA Workload automation Jobs maintenance and fixes
• Release management, Change Management
• Azure cloud migration for applications
• Team management, Daily Status Call/Scrum call with Team
• SLA Reporting, Governance and Steering committee meetings
• Recruitment/Technical Interview, Idea Implementation/Automations

Project: HSBC GBM Sophis REG IT, Client: HSBC, Pune.

• Leading and guiding team of developers in design, analysis, development, testing and implementation of Financial domain applications under Regulatory Reporting.
• Development , enhancements and defect Fixing of User Stories with Spring Boot, Hibernate, REST API.
• Built strong relationships with clients through consistent communication and proactive problem-solving efforts
• Production Monitoring and Issues Resolution.
• Deployment Documentation, Unit Testing, and Regression Testing.
• CR Management.
• Ever greening and DCM (Migration to UK) activities

Project: GSQS Analytics Dashboard, Client: Cisco Systems.

• Coordinating requirement gathering with business and BA's.
• Leading design and development of java applications.
• Creating DAO layer using Spring framework.
• Designing of backend services.
• Integration, Deployment, and testing of Project.
• Project Management and Team Management
• Resource effort tracking and estimations.
• Weekly Newsletter reporting to business and other stakeholders, Ops review presentation, Quality assessment and control on various parameters as per Zensar Quality Guidelines.
• Daily Scrum meetings, Internal and Client reviews, Team appraisals.
• Established clear performance metrics for the team which helped in tracking progress towards set targets effectively

Project: CCW Order, Client: Cisco Systems.

• Requirement Gathering.
• Development of use cases.
• Established clear performance metrics for team which helped in tracking progress towards set targets effectively
• Integration, Deployment, and testing of Project.
• Troubleshooting of various critical production issues.
• Post-release bug identification, bug fixing, and release management activities, and post-release support.
• Handling escalations and cross-team coordination on issues.
• Involving in discussions and meetings with Onsite Manager, Business, and cross-team for resolving issues.

Project: CCW Config , Client: Cisco Systems.

• Requirement Gathering.
• Development of use cases.
• Developed scalable applications using agile methodologies for timely project delivery
• Integration, Deployment, and testing of Project.
• Troubleshooting of various critical production issues, post-release bug identification, bug fixing, and release management activities, and post-release support.
• P1-P6 case management and coordination.
• Handling escalations and cross-team coordination on issues.
• Involving in discussions and meetings with Onsite Manager, Business, and cross-team for resolving issues.

Project: Cisco Ordering Tool, Client : Cisco Systems

• Requirement Gathering.
• Development of use cases.
• Developed scalable and maintainable code, ensuring long-term stability of software
• Integration, Deployment, and testing of Project.
• Troubleshooting of various critical production issues.
• Post-release bug identification, bug fixing, and release management activities, and post-release support.
• Involving in discussions and meetings with Onsite Manager, Business, and cross-team for resolving issues.