Rahul Gupta
Jahangirganj
Summary
A results-driven sales professional with over 5 years of experience successfully driving revenue across both D2C and B2B channels, adept at building strong customer relationships, developing targeted sales strategies, and consistently exceeding sales targets through strategic lead generation, impactful marketing collaborations, and exceptional customer service
Overview
5
5
years of professional experience
Work History
Assistant Manager
Reliance Jio Infocomm Limited
Vikhroli
07.2024 - Current
- Leading customer support initiatives, handling inquiries through various channels (email, phone, chat), resolving customer issues, and maintaining high customer satisfaction levels. Recruited and trained new employees to meet job requirements.
- Managed customer service inquiries and complaints in a timely manners.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Overseeing online sales platforms (e.g., website, marketplaces), monitoring performance metrics, optimizing product listings, and managing promotions to drive revenue.
- Analyzing sales data, customer behavior, and market trends to identify opportunities for improvement and inform strategic decisions.
Terriotry Sales Executive
Vodafone Idea Manpower Limited
Bhiwandi Rural Market
11.2023 - 07.2024
- Generating Prepaid Sales across Kudus, Wada, Vikramgad, Jawhar Mokhada Taluka.
- Developed and implemented strategic plans to increase market share in assigned territory.
- Managing a revenue size of 40 Lakh monthly with 5 Distributors & 4+ payroll FSE/Promoter.
- Analyzing sales and marketing data determined the most effective sales & marketing techniques and developing innovative sales strategies to increase sales within an assigned territory.
Senior Agency Manager
Aditya Birla Capital
KDMC
06.2023 - 11.2023
- Implemented digital marketing strategies across multiple channels such as social media, email campaigns, search engine optimization.
- Collaborated with agency partner marketing divisions to design and conduct joint marketing events, strategically improving lead generation outcomes.
- Supported agency partner campaign execution for many campaigns, facilitating effective use of technologies to achieve stated partner objectives.
Distributor Sales Executive
Laxmi Communication
KDMC
03.2020 - 06.2023
- Maintained accurate records of customer orders, invoices, product availability, and delivery schedules.
- Ensured compliance with safety regulations while handling hazardous materials during distribution process.
Education
Post Graduation - Political science
Ram Manohar Lohia Awadh University
01.2022
Graduation -
Ram Manohar Lohia Awadh University
01.2020
12th -
Dr. Sushila Tiwari Gramin School
Azamgarh01.2017
Skills
- Sales monitoring
- Recruiting and interviewing
- Business administration
- Team motivation techniques
- Goal setting
Accomplishments
- Employee of the Month, Aditya Birla Capital, 09/01/23, Generated highest number of Onboarding for Advisor
- Employee of the Month, Brand Mela (Vodafone Idea), 10/01/23, Acquired highest number of Onboarding in a single day
- Employee of the Month, Aditya Birla Capital, Target achieved in gross number
- Best Team Leader Award For Overall Productivity December 2024,( COCP, IVR, JDSS1 Productivity Etc.)
Languages
- Hindi
- English
- Marathi
Personal Information
Date of Birth: 01/14/00
Skills - I T Skills
- MS Office (Excel, Word, Power Point)
- CCC (Course On Computer Concept) Certification
- HTML
- C
- Photoshop
- Complete working and usage of internet
Languages
Hindi
First Language
English
Intermediate
B1
Marathi
Intermediate
B1
Timeline
Assistant Manager
Reliance Jio Infocomm Limited
07.2024 - Current
Terriotry Sales Executive
Vodafone Idea Manpower Limited
11.2023 - 07.2024
Senior Agency Manager
Aditya Birla Capital
06.2023 - 11.2023
Distributor Sales Executive
Laxmi Communication
03.2020 - 06.2023
Post Graduation - Political science
Ram Manohar Lohia Awadh University
Graduation -
Ram Manohar Lohia Awadh University
12th -
Dr. Sushila Tiwari Gramin School