Rahul Hamid
Surat,India
Summary
Adept at driving operational excellence and financial growth, I leveraged strong negotiation skills and a focus on quality assurance at Nakshi Fashion to enhance production efficiency and customer satisfaction. My background in managing high-stress situations and fostering teamwork has consistently led to improved performance outcomes and repeat business.
Overview
12
12
years of professional experience
Work History
Nakshi Fashion
Owner, Production and Supply Manager
07.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Preet Fashion
Production Manager
07.2018 - 06.2019
- Resolved issues quickly to maintain productivity goals.
- Monitored team budgets to keep projects on task and avoid waste.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
Roop Rani Fashion
Production Manager
04.2017 - 06.2018
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
SMT Direct
Customer Service Represenative
01.2014 - 06.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Bayview Village Convenient Store
Sales Representative
03.2013 - 12.2013
- Ensured compliance with all local, state, and federal regulations related to store operations, safety protocols, and licensing requirements.
- Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
- Handled cash transactions accurately while maintaining strict adherence to financial controls and security procedures.
- Maintained high standards of cleanliness and organization within the store to create a pleasant shopping experience for customers.
- Developed strong relationships with vendors to ensure timely deliveries and negotiate favorable pricing deals.
Smoke and Gift Shop
Sales Representative
07.2012 - 03.2013
- Maximized store profitability by carefully monitoring expenses such as utility costs, employee wages, and supply orders while identifying potential cost-saving measures.
- Streamlined store operations with efficient scheduling, staff training, and workflow optimization.
- Exceeded sales targets consistently while adhering to company policies and procedures governing discounts or special offers on merchandise selections.
- Optimized stock levels by establishing relationships with suppliers and negotiating favorable terms for purchasing merchandise.
Education
BBA - Principals of Management
Sangai International University
Churachandpur, India10.2019
High School Diploma -
Humber College
Etobicoke, ON08.2014
Skills
- Workplace Safety
- Reliability and punctuality
- Hand-Eye Coordination
- Product Inspection
- Efficient Production
- Handling materials
- Operating equipment
- Assembly line experience
- Quality Assurance
- Positive Attitude
- Teamwork and Communication
- Strong Work Ethic
Timeline
Nakshi Fashion
Owner, Production and Supply Manager
07.2019 - Current
Preet Fashion
Production Manager
07.2018 - 06.2019
Roop Rani Fashion
Production Manager
04.2017 - 06.2018
SMT Direct
Customer Service Represenative
01.2014 - 06.2014
Bayview Village Convenient Store
Sales Representative
03.2013 - 12.2013
Smoke and Gift Shop
Sales Representative
07.2012 - 03.2013
BBA - Principals of Management
Sangai International University
High School Diploma -
Humber College