Rahul Jain
Noida,UP
Summary
Professional Summary: Over 20 years of IT experience in various Roles including Digital Transformation, Managed Service, Data Governance, Process Automation, Quality Management ,Service Delivery ,Pre Sales ,Stake Holder Management, Software development ,Data Architect in Clinical, Finance, Manufacturing domains. Experience in various technologies viz. Microsoft Azure Data Lake, Power BI, Oracle e-Business Suite, Tibco Integrations, J2EE Architecture, Datawarehouse, Business Intelligence Reports, Custom Applications using BPM Technology, Kofax, Concur. Experience in working and Managing teams in Global Delivery Model using ITIL Methodology, Agile Framework and Dev Ops. Proven Leadership skills, excellent communication skills, strong ability to handle escalations, client relationships and working with positive attitude in high pressure situations.
Overview
5
5
years of post-secondary education
20
20
years of professional experience
Work History
Associate Director
Parexel
Hyderabad, Telangana
07.2011 - Current
- PAREXEL is a CRO (Clinical Research Organization).It offers a broad range of services - from strategy to commercialization - to the biopharmaceutical industry.
- With extensive experience in biopharmaceutical product development and regulatory affairs, team of professionals can help accelerate the transition from Drug Discovery to Clinical Proof-of-Concept through to Clinical Development.
- My Major Accomplishments are.
- Worked in the capacity of Operations Team Lead for digital transformation program for moving on Premises Data Warehouse, Enterprise Applications Data to Azure Cloud.
- Successful Transition of Azure Data Lake Gen2, Power BI Dashboards for Clinical, Finance & Quality functions Solution from Delivery to Operations using Knowledge Transition Tool kit.
- Managed Operations Successfully with Team for L2/L3 Production Support & Maintenance for Azure Cloud Data Lake, Power BI using ITIL & Agile Framework.
- Established Managed Service Model for Legacy Datawarehouse, Master Data Management, Business Intelligence Reports and On Premises Integrations for Team sizing of 35 + Vendor Resources.
- Setup Metrics and MIS Reporting SLA driven model for Management based on ITSM ticketing tool viz.
- Assyst.
- Setup Monitoring Dashboards and Alerting for 200+ Tibco Integrations using Splunk.
- Setup Process for ETL Jobs ,Tibco Jobs Configuration and Monitoring via UC4.
- Successful Operations Model for L2/L3 Support using ITSM Tool Assyst and Agile Tool Jira.
- Worked closely in setting up processes for Data Governance Team.
- Worked with IT and Data Governance Teams on Data Catalogue and Data Quality Tools setup viz Alation and IDQ.
- Established the India Delivery Centre for Managing Business Users for Corporate Finance Worldwide in Enterprise Applications viz.
- Oracle EBS R12, Kofax, Hyperion, Custom Solution in PEGA for Revenue Recognition.
- Setup Operations Team for Order to Cash Process in India.
- Managed Operations Successfully for L2/L3 Production Support & Maintenance.
- Setup Automations and Continuous Improvements in process year on year.
- Performed the Role of IT Lead during the Project Implementation of Kofax for Supplier Invoice Processing.
- Worked closely with External and Internal Auditors for compliance and review of Quarterly/Yearly Audits.
- Performed the Role of Host Manager for India IT Resources.
- Experience in Managing team members across the various countries.
- Established On Call process setup for providing 24.
- 7 supports for production System failures, Sev1 business critical issues.
- Performance appraisals for team members.
IBM
02.2010 - 06.2011
- Project: Oracle Financial Implementation Client: American Express.
- Performed the Role of Technical Lead for Oracle Financials Implementation.
- Pre Sale Activities for New Projects.
- Designed the Outbound Process to send feed to multiple Applications from General Ledger using Oracle Methodology documents, PL/SQL Programming Language.
- Daily and Weekly Updates to Client/Senior Managers for the Tasks progress.
Group Leader
Amdocs
11.2008 - 02.2010
- IMIS ERP Team.
- Technical Manager for Service Delivery from India Center.
- Managing the Business Users and providing them resolutions.
- Providing estimates for the Projects and Change Requests.
- Technical Design for Implementation of New Interfaces for Oracle PO,AP.
- Enhancement of Existing Interfaces using PL/SQL.
- Design, Code and Unit Test Reviews for the Team members.
- Handling the Budgets allocation for the Projects.
- Training plans for the team.
Senior Consultant
Navisite
Gurgaon, Haryana
06.2007 - 10.2008
- Technical Lead for Service Delivery from offshore.
- Assist the Team members with the Solutions Pertaining to Conversion Objects, XML Reports, Interfaces and Liaising with Oracle Support for Service Requests.
- Development for Conversion objects viz Items ,Item Categories,BOM,Work Orders, Item On Hand ,Sales Orders, Price Breaks.
- Documentation as per OUM Methodology Organization: GENPACT.
Lead Consultant
GENPACT
Gurgaon, Haryana
04.2003 - 06.2007
- Technical Design and Development for Oracle AR,PO, Items ,Sales Orders Conversion.
- Integration with AventX for sending emails and Fax to Suppliers and Customers.
- Did customization of Reports for Oracle Inventory using Reports 6i.
- Did conversion of Data for the new operating unit for Oracle Inventory, Oracle Quality.
- Pre Sale Activities for Bidding New Projects Organization: U-To Solutions Mumbai.
Associate Consultant
U To Solutions
Mumbai, Maharastra
11.2002 - 03.2003
- Project: Maintenance, Testing & Customization of Oracle Applications 11.0.3 This project is for Maintenance, Testing & Customization of Oracle applications 11.0.3.
- Resolved day-to-day customer’s techno-functional issues relating to Orders, RMA, Invoice, Credit Memo, Debit Memo, Alerts, Interfaces, Inappropriate data.
- Developed sql scripts for Issue Analysis and daily tasks performed for the maintenance purpose.
Programmer Analyst
FCS Software Solutions Ltd
Noida, Uttar Pradesh
11.2000 - 05.2002
- Developed Web based forms using JSP, Servets.
- Did migration of data for employee records using sql.
- Loader.
Education
BE - Electronics and Power
Nagpur University
Nagpur 07.1995 - 01.1999
IBM Certified (Software Engineering) - Software Engineering
IBM
Delhi 07.1999 - 01.2000
MBA - Operations
Symbiosis
Pune 07.2005 - 01.2007
Six Sigma Trained for Quality management - undefined
Foundation 2011 Certified 2012 Scrum Master Certified - undefined
Skills
Strategic leadership
Timeline
Associate Director
Parexel
07.2011 - Current
IBM
02.2010 - 06.2011
Group Leader
Amdocs
11.2008 - 02.2010
Senior Consultant
Navisite
06.2007 - 10.2008
MBA - Operations
Symbiosis
07.2005 - 01.2007
Lead Consultant
GENPACT
04.2003 - 06.2007
Associate Consultant
U To Solutions
11.2002 - 03.2003
Programmer Analyst
FCS Software Solutions Ltd
11.2000 - 05.2002
IBM Certified (Software Engineering) - Software Engineering
IBM
07.1999 - 01.2000
BE - Electronics and Power
Nagpur University
07.1995 - 01.1999
Foundation 2011 Certified 2012 Scrum Master Certified - undefined
Six Sigma Trained for Quality management - undefined
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