RAHUL JAIN

Founded in 1979 by acclaimed designer Effy Hematian, Effy is a premier jewelry brand with over 2,600 retail locations worldwide. Headquartered in the New York diamond district, it is renowned for its exquisite designs and global presence.

• Developed curriculum and educational programs to enhance staff’s technical skills and creative abilities in jewellery making.
• Mentored staff on industry best practices, portfolio development, and career guidance within the jewellery sector.
• Represented the brand at industry events, trade shows, and exhibitions to promote products and increase brand visibility.
• Collaborated with marketing teams to create promotional content, campaigns, and social media strategies to boost brand awareness.
• Maintained strong relationships with clients, retailers, and industry partners to foster brand loyalty and expand market reach.
• Provided expert insights on jewellery design, quality standards, and market trends to inform product development.
• Organized and participated in promotional events, fashion shows, and exhibitions to showcase the brand's offerings.
• Stayed updated with the latest industry developments, materials, and technological advancements to incorporate innovative ideas into teaching and branding efforts.
• Contributed to the company's reputation as a thought leader in the jewellery industry through public speaking engagements and media appearances.

Chandukaka Saraf Jewels, established in 1827, is a trusted leader in Western India’s jewelry industry with a legacy of quality and ethical business.

• Develop and deliver comprehensive training programs on diamond jewelry features, qualities, and selling techniques.
• Educate staff on diamond grading, certifications, and ethical sourcing to ensure accurate customer information.
• Conduct workshops on customer engagement, upselling, and closing techniques specific to diamond jewelry.
• Stay updated with industry trends, new product launches, and market developments to provide current training.
• Create training materials, sales scripts, and visual aids to facilitate effective learning.
• Monitor sales metrics to identify areas for improvement and implement targeted training initiatives.
• Collaborate with management to develop sales strategies and promotional campaigns for diamond jewelry.
• Manage onboarding of new sales staff, ensuring they are equipped with necessary product and sales knowledge.
• Track training effectiveness and adjust programs to maximize impact on sales performance.

• Company Overview: Fiona Diamonds, a pioneering company in India, proudly stands as the exclusive brand offering an exceptional range of natural diamonds, lab-grown diamonds, and moissanites all in one place.
• Customer service – Involve in counter sales to understand sales, product, customer purchase behavior, market trends, etc.
• Inventory control – To manage stock levels, oversee stocktaking and order new products when necessary. To ensure that the store has sufficient stock to meet customer demands while minimising stockout and overstocking.
• Employee coaching and motivation
• Organise sales and product demonstrates
• Online business manager (Managed over 50 customer calls per day & Increased sales by 10%)
• Evaluating designs
• To effectively manage the sales, operations, marketing & administration of the Showroom & understand sales, profitability, and other business targets and the achievement methodology.

• Company Overview: Solitario, a luxury diamond brand, redefines elegance with its exquisite collection of lab-grown diamond jewellery. Stores across India, Dubai, Spain, Malaysia and Usa.
• Training And Achieving The Target – Looking after all stores managers and staff, And making a team work
• Filling Learning Gaps – Providing the Correct Knowledge of product and technique for the sales
• As a manager, I have successfully guided 9 diverse teams, consisting of 5 to 8 members each, to foster an environment characterized by trust and mutual respect.
• Evaluating Employees And Creating Learning Solutions (teaching employees effective communication skills and making E-learning for better understanding)
• Trained over 71 salespersons.
• Measuring the impact of training programs on employee performance and overall business success.
• Managing finances (oversee the financial aspect of the business to ensure the company's profitability. This includes the preparation of budgets, monitoring of revenue and expenses, and managing cash flow)
• Owned 100% problem solving, client, media planning and key implementations.

• Stock & Cash Management
• Jewellery valuation
• Customer Sales Representative
• 35% sales margin increased in within 1 months due to my relationship building skills
• Highlight your accomplishments, using numbers if possible.

• Act as an Ambassador for the Brand at al times, maintain the level of excellence in customer service, providing prompt, attentive, courteous and effective service to both internal and external customers.
• Ensure client information is maintained in a thorough, accurate and accessible manner
• Introduce the Brand to all visitors to the store and explain the history of De Beers to new clients.
• Nurture client relationships for longer term benefit of the Brand: Engage with client list, invite them to relevant events and keep them aware of any new products.
• Develop strong negotiation skills to ensure closure of sales.
• Ensure that the store atmosphere and overall merchandising represent the spirit and essence of the Brand from cleanliness of displays, perfect visual merchandising and god team spirit.

• Company Overview: Kawediya Jewellers, a highly esteemed and leading name in Pune since 1975, consistently upholds its reputation for excellence in gold, silver, diamond, platinum, branded, and one gram jewelry.
• Cashier
• Jewellery valuation
• Customer sales representative
• Stock and account management
• Achieved 84% of personal sales target
• Completed detailed profit and loss analysis; identified improvement areas.