Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
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Rahul Jorrigala

Hyderabad

Summary

Results-driven Senior Operations Engineer with a proven track record at Cloud4c Service Pvt Ltd, specializing in cloud infrastructure design and operations. Demonstrated leadership in driving scalability and cost optimization, particularly through critical disaster recovery drills and effective cloud spending strategies. Proficient in Azure, with strong skills in process optimization, workflow automation, and systems management that significantly enhance operational efficiency. Committed to fostering seamless operations in dynamic environments while leveraging exceptional problem-solving capabilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Operations Engineer

Cloud4c Service Pvt Ltd
Hyderabad
04.2021 - Current
  • Managed cloud infrastructure for 100+ projects, focusing on scalability, high availability, and cost optimization.
  • Designed and deployed scalable, highly available infrastructures using Azure Virtual Machines, App Services, and Azure Functions, improving application performance, and ensuring system uptime.
  • Implemented disaster recovery solutions using Azure Recovery Services Vault, improving recovery time, and ensuring business continuity during failover events.
  • Automated key processes using Logic Apps, improving operational efficiency, and reducing manual intervention.
  • Monitored and optimized Azure resources with Azure Monitor and Log Analytics, reducing alert response time, and proactively identifying system bottlenecks and opportunities for cost reduction.
  • Designed Azure Active Directory (AAD) integrations, and managed Role-Based Access Control (RBAC) to enforce security best practices, and ensure compliance with organizational policies.
  • Led a disaster recovery drill involving 10 or more critical applications, ensuring recovery objectives (RTO, RPO) were met, and identifying areas for future improvement.
  • Optimized cloud costs by identifying underutilized resources and implementing auto-scaling and right-sizing strategies, resulting in a reduction in overall cloud spending.
  • Developed and maintained systems architecture, ensuring optimal performance and scalability.
  • Provided technical support for operations teams on complex issues related to system design and operation.
  • Implemented automation processes to improve efficiency across the organization's IT infrastructure.
  • Managed multiple projects simultaneously while monitoring progress against established deadlines.
  • Resolved escalated customer service issues by troubleshooting application problems in a timely manner.
  • Created detailed documentation outlining system requirements, configuration, and deployment instructions for new deployments.
  • Managed and configured Azure resources using PowerShell, Azure CLI, and the Azure Portal to streamline operations and improve the agility of the environment.
  • Designed and maintained Azure Virtual Networks, Network Security Groups (NSG), and VPN connections, ensuring secure communication between on-premises and cloud environments.
  • Developed and implemented Azure security best practices for data protection, user authentication, and access control using Azure Active Directory (AAD), and Azure Key Vault.
  • Actively collaborated with internal teams to drive cloud adoption and support customer migration to Azure, aligning technical solutions with business goals.
  • Delivered technical support for incident management, including troubleshooting performance issues, and resource management with customers and internal teams.
  • Key Projects:
  • AMC Cinemas: Designed and implemented scalable, secure Azure infrastructure, improving application uptime, and reducing deployment times.
  • VPS Health Care UAE: Optimized disaster recovery architecture, and improved RPO using Azure Site Recovery and Backup solutions.
  • ADX Exchange provided guidance on cost management and helped achieve savings in Azure resource expenditure by optimizing VM provisioning and storage.
  • Ministry of Public Health (Qatar): Provided consulting for Azure Governance, implementing resource locks, Azure policies, and compliance solutions to ensure adherence to governmental standards.

Education

Bachelor of Engineering Technology - Electronics And Communications Engineering

VNR VJIET
Hyderabad
07-2021

Skills

  • Cloud Infrastructure Design and Operations
  • Incident and Problem Management
  • Identity and Access Management (IAM), and Microsoft Entra ID (Azure AD)
  • Networking
  • Backup, disaster recovery, and business continuity
  • High Availability and Low Latency
  • Monitoring and Observability
  • Cloud Security and Governance
  • CI/CD and DevOps
  • Cost Management and Optimization
  • Security and compliance
  • Containerization
  • Automation Tools
  • Operating Systems

Certification

  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Microsoft Certified: Azure Developer Associate (AZ-204)
  • Azure DevOps Engineer Expert (AZ-400) – In progress (future goal)

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1

Timeline

Senior Operations Engineer

Cloud4c Service Pvt Ltd
04.2021 - Current

Bachelor of Engineering Technology - Electronics And Communications Engineering

VNR VJIET

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Rahul Jorrigala