Rahul Joshy
Ernakulam
Summary
Hotel Manager experienced in optimizing operations and enhancing guest satisfaction through effective communication and leadership. Achieved budget control and safety compliance while driving team performance to exceed service expectations. Maintained strong work ethic and adaptability, quickly mastering new skills in dynamic environments.
Overview
4
4
Languages
8
8
years of post-secondary education
4
4
years of professional experience
Work History
Hotel Manager
Grand Bridge Hotel
Bangalore
07.2026 - Current
- Directed front office, housekeeping, and concierge operations at Grand Bridge Hotel.
- Supervised guest service teams and resolved complaints with calm, professional communication.
- Coordinated room assignments, arrivals, departures, and special guest requests.
- Monitored daily budgets, invoices, and vendor billing for Grand Bridge Hotel.
- Enforced hotel standards, safety procedures, and cleanliness across public areas.
- Scheduled staff shifts and balanced coverage for busy check-in periods.
- Maintained high standards of quality control, hygiene, health and safety.
- Handled guest complaints professionally and efficiently.
- Monitored customer feedback surveys and took appropriate action based on results.
Store keeper
Meenology Restaurant
Ernakulam
10.2025 - 06.2026
- Managed kitchen inventory for Meenology Restaurant, tracking dry goods and chilled supplies.
- Received vendor deliveries and checked items against restaurant purchase orders.
- Shelved stock in storage areas using first in, first out rotation.
- Inspected goods for damage, spoilage, and packaging issues.
- Kept up-to-date records of receipts, records and withdrawals from stockroom.
Sales Manager
Manjunatha Convention Centre
Chittoor
09.2024 - 09.2025
- Managed convention centre event sales inquiries and venue bookings
- Prepared sales proposals and banquet hall quotations for prospective clients
- Followed up leads through calls, emails, and site visits
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Created and presented monthly reports to management on sales performance.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Substation Operator Engineer
Bangalore Metro Rail Corporation Limited
Bangalore
10.2023 - 04.2024
- Monitored substation equipment and reported abnormal voltage, current, and temperature readings.
- Operated switchgear, breakers, and disconnects during routine and emergency switching.
- Recorded SCADA data and updated shift logs for utility operations.
- Inspected transformers, relays, and control panels for signs of wear or fault.
- Followed lockout tagout procedures before maintenance and repair work.
- Tested alarms, indicators, and backup systems for safe substation operation.
- Provided technical guidance and training to new personnel regarding operating procedures for the substation's systems and equipment.
Loader Operator
Cochin International Airport Private Limited
Ernakulam
09.2022 - 06.2023
- Ensured that all loads were properly balanced and secured before transporting them according to safety standards.
- Communicated with truck drivers and crew members during loading tasks.
- Followed company policies and procedures when operating machinery in order to maximize efficiency and minimize risk of injury or damage to property.
- Communicated effectively with supervisors regarding job tasks, machine operation status, maintenance needs.
- Demonstrated a high degree of adaptability and professional resilience under strict operational deadlines and pressure.
- Handled ground logistics, aircraft cabin support, and cargo processing within a high-security aviation environment.
Education
Diploma in Hospital Administration
Smart Shree
Ernakulam 10.2024 - 05.2025
Electronics And Communications Engineering
Kuppam Engineering College (JNTUA University)
Andhra Pradesh 06.2016 - 08.2021
Higher Secondary Education
St.George HSS Puthenpally
Ernakulam 06.2014 - 06.2016
SSLC
St.George HSS Puthenpally
Ernakulam Skills
- Hotel operations
- Front office
- Guest relations
- Budget control
- Safety compliance
- Staff scheduling
- Sales reporting
- Effective communication
- Team leadership
- Inventory control
Languages
English
Full Professional
Hindi
Proficient
Tamil
Proficient
Telugu
Advanced
Declaration
I hereby declare that the above-stated information is true and accurate to the best of my knowledge and belief.
Timeline
Hotel Manager
Grand Bridge Hotel
07.2026 - Current
Store keeper
Meenology Restaurant
10.2025 - 06.2026
Diploma in Hospital Administration
Smart Shree
10.2024 - 05.2025
Sales Manager
Manjunatha Convention Centre
09.2024 - 09.2025
Substation Operator Engineer
Bangalore Metro Rail Corporation Limited
10.2023 - 04.2024
Loader Operator
Cochin International Airport Private Limited
09.2022 - 06.2023
Electronics And Communications Engineering
Kuppam Engineering College (JNTUA University)
06.2016 - 08.2021
Higher Secondary Education
St.George HSS Puthenpally
06.2014 - 06.2016
SSLC
St.George HSS Puthenpally