Solution-oriented, client-focused, and self-motivated Asset Manager with a solid background in Infrastructure, Mainframe support & zeal for team management. Advancing from 10+ years of complex system support across geographies & domains. Proven history of crisis and problem solving and exceptional consensus-building skills; demonstrated ability to derive workflows to solve problems encompassing multiple interdependent applications & teams. Organize; meet deadlines and have a track record of delivering optimal results in high-growth environments. Excellent grasp of mentoring and facilitation techniques along with outstanding interpersonal, motivational, and presentation skills.
Overview
10
10
years of professional experience
Work History
Senior Analyst
Wipro Limited
Bengaluru
07.2022 - 11.2023
Hardware Asset Management part of Transition ITAM
Overall responsible and accountable for Asset Management in the account (IT Hardware assets)
Centralized SPOC (single point of contact) for asset-related requirements
Review internal audit on compliance performed by each tower team
Provide recommendations to businesses on Asset spending and optimization
Keep Asset Database up to date
Drive periodic audit and compliance reporting to customer
Generate Asset Refresh report for the SOLVAY asset managed by Wipro Drive Asset optimization initiatives.
Led meetings with stakeholders to discuss objectives, strategies, timelines, budgets.
Prepared presentations on results of analysis for management team.
Responsible best practices and formulate necessary strategy to successfully transition new Asset management opportunities, excels at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects,
Operations Analysis Specialist
NTT Data global delivery services private limited
Bengaluru
05.2019 - 06.2022
Hardware Asset Management Asset lease management
Design and execute asset management policies, procedures, and processes
Coordinate with management in utilizing the asset management tools to analyze, review and track asset data
Manage asset reconciliation and asset disposal agreements
Assist in inventory management, procurement, and shipment activities
Ensure audit compliance for the IT assets
Guide IT asset associates in the daily administration of asset management activities
Manage acquisition, deployment, utilization, tracking, security, and final disposition of IT assets
Maintenance of all hardware asset details within the Nucleus/ Flexera tool
Management of hardware purchase orders through their lifecycle Management of all purchasing and end-to-end stock management activities including asset recording and tracking
Creation of purchase orders, adding new assets to the repository, and managing the asset deployment process
Handling of queries relating to hardware asset details
Verify supplier invoices against purchase orders
Assist with billing queries relating to the procurement of products and services
Ensure assets are accounted for (including those assets that are unassigned) and components are accurately reflected in the database tool
Manage and maintain in stock levels, across all regions, to ensure that levels are sufficient and stock records are accurately maintained
Assist in the establishment and embedding of global hardware asset management processes across all regions
Ad hoc Project work as dictated by Line Management
Support the Hardware Asset Team in all aspects of service delivery
Aim for 100% customer satisfaction and client focus, create a performance culture throughout the team
Manage individual incidents and requests according to defined SLAs
Educate associates about company policies.
Senior System Engineer
RLabs Enterprise Services Ltd.
Bengaluru
01.2018 - 04.2019
Updating of records related to IT Hardware Assets & consumables stock
Maintaining IT Asset IMAC process
Follow up with vendors for timely deliveries
Work on Quotations received from the suppliers
Maintenance of Invoice copy of all assets purchased
Report of all the assets scrapped disposal
Coordinate with Finance for approval of payment and on any payment issues, Material In/Out Movement Sheet
Processing asset details for insurance and follow up till closure
Health checks ownership for the quarterly task
Responsible for Purchase Requisitions
Preparing the MIS reports in asset allocation and de-allocation IT Store stock reports
Responsible for All Assets (P2P
Use the 'Zen desk office Support' ticketing tool to get the IT-related issue and solve the problem.
System Engineer
Tesco Business Service Bengaluru
Bengaluru
09.2015 - 10.2018
Responsible for tracking hardware and software inventory
Maintains I.T
Records and tracking for the area of responsibility
Actively assesses risk and cost reduction opportunities and makes recommendations to Software Owners and Software Asset Management leadership to optimize the software asset portfolio
Maintain software procurement and negotiation roadmap, including key milestones and timelines Support software procurement and negotiation of software contracts
Analyze potential software licensing models for cost, and evaluate against current and future business needs
Determine optimum license utilization models and build documentation and train users on how to utilize software to minimize cost and maximize performance/productivity.
IT Operations Asset Analyst
Accenture Pvt. Ltd India
Bengaluru
08.2014 - 09.2015
Conducted complete physical verification once a year
Generate variance report based on the physically verified data with respect to FAR and ITICS Database
Updated user details allocated in the ITSM tool on a regular basis
Projected and forecasted the monthly requirement of the IT asset stocks with new joiners for the month and any employee exits
Ensured that all the IT assets in the facility are tagged with Asset tag stickers
Ensured Laptop & Desktop allocation is done within the SLA and requisite stock levels is maintained at any given point in time
Arranged & participated in Vendor Service Meetings, highlight and track issues till closure Ensured new material Delivery is inspected before they are taken over
Managing Software Installation and maintaining installation data based on Username and Machine details along with the software purchase details.
MIS Officer
Sangha Mithra Rural Financial Services
Bengaluru
06.2013 - 05.2015
Individual coordination with Credit Officers & SHG Groups
Monitoring, controlling, and managing the Time and Action plan of MIS
Coordination with all Departments, viz
Accounts, Bank Reconciliation, HR, Business Development, and Inspection & Auditing
Operation Responsibility - Loan Disbursement, Recoveries, Inspection & Auditing Report, Document Verification, preparing monthly MIS reports, verification of outstanding amount due with Credit Officers
Prepared monthly performance reports for Senior Management
Monitored implementations of MIS processes and evaluate their effectiveness
Creating and maintaining reports in Excel MS SQL Server that allows the company to get information of daily business Activities.