Rahul KC

Specialist, Order Management (OTC) — S&P Global

• Processed customer orders through Salesforce CPQ systems while validating contracts against sales quotes for 100% accuracy and compliance.

• Partnered with sales teams to verify specifications and resolve contract discrepancies, ensuring seamless order fulfillment.

• Managed end-to-end subscription and usage-based billing cycles—generated invoices, optimized revenue capture, and delivered on-time payments.

• Handled escalated inquiries across sales, collections, and revenue teams; executed credit adjustments, rebills, and dispute resolution.

• Delivered month-end revenue reporting and financial close support while developing KPI dashboards and RCA reports for leadership.

• Drove process optimization through ad-hoc analysis, project support, and cross-functional collaboration.

Domain Trainee/Expert — Accounts Payable Operations — Genpact India Pvt Ltd

• Oversaw PO/Non-PO invoice processing, vendor management, and multi-currency payments across four business units while supporting team documentation and training initiatives.

• Ensured timely vendor/expense payments through batch verification, duplicate reconciliation, FX transaction handling, and audit tool utilization.

• Led team task prioritization and performance coaching while driving Procure-to-Pay (P2P) standardization and AP automation initiatives.

• Spearheaded period-end financial closes, balance sheet reconciliations, variance analysis, and electronic invoicing adoption to improve payment timeliness.

• Conducted compliance audits, root cause analysis, and stakeholder collaboration during weekly GL reconciliation calls.

• Managed aged invoices and customer queries proactively; delivered POT/billing reports and SAP-based late-payment analysis.

Senior Process Associate — Cognizant Technology Solutions

• Processed Non-PO, PO, and BPO invoices in SAP with high accuracy, maintaining precise financial records.

• Supported helpdesk operations through efficient call handling and email inquiry resolution.

• Resolved supplier queries promptly via email and phone, strengthening vendor relationships.

• Accelerated aged invoice resolutions by following up with business units for allocations and approvals.