RAHUL KHUNGER
Lead QA | Scrum Master
Gurgaon
Summary
Certified Scrum Master with over 13+ years of experience in manual software testing and more than 3+ years of leading agile teams as a Scrum Master. Highly skilled in fostering collaboration, ensuring timely delivery of high-quality software, and aligning testing processes with agile methodologies. As a lead QA, effectively manages both manual and automation teams while providing hands-on expertise in manual testing. Strong background in test strategy, defect management, and process improvement, committed to driving product quality and achieving team excellence.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
1
1
Certificate
Work History
Lead QA | Scrum Master | Domain: E-commerce
Intersoft Data Labs
07.2018 - Current
- Responsible for implementation of best practices of Agile to enhance the performance of the team.
- Facilitated Scrum events (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective) to ensure team alignment and progress.
- Identified and resolved impediments, ensuring team productivity and on-time delivery of sprints.
- Collaborated with product owners and development teams to define and prioritize user stories and acceptance criteria.
- Responsible for authoring the Test Strategy and Test Plan, Story Life Cycle and Defect Life Cycle.
- Provide feedback and recommendations to developers on software usability and functionality.
- Collaborated with cross-functional teams to streamline testing processes, improving efficiency by 25% and accelerating release cycles.
- Developed test plans and scripts covering functional and non-functional requirements, ensuring industry compliance and enhancing product reliability.
- Developed and executed test plans across multiple releases, identifying critical bugs early and ensuring on-time project delivery.
- Worked closely with developers and product owners to refine requirements, improve testability, and enhance workflow efficiency, reducing post-release defects significantly.
- Led a cross-functional team in automated testing, reducing manual efforts by 40% and accelerating release cycles for improved efficiency.
- Spearheaded QA process documentation, enhancing team collaboration and knowledge sharing, resulting in a 30% improvement in onboarding efficiency.
- Analyzed test results and provided insights to stakeholders, enabling informed decisions, prioritizing bug fixes, and enhancing customer satisfaction.
Sr. Associate QA | Domain: E-Commerce
Sapient Consulting
07.2014 - 07.2018
- Led a team of 10 QA engineers in the development and execution of test plans, test cases, and test scripts, ensuring high-quality software releases.
- Led QA engineers in implementing an automated testing framework, reducing manual testing by 40% and enabling focus on complex scenarios, improving release cycles.
- Led the development and implementation of a testing strategy that improved software quality, reduced critical bugs, and enhanced product reliability.
- Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
- Worked closely with cross-functional teams to refine requirements and identify issues early, minimizing last-minute changes and reducing project timelines by 15%.
- Designing Test Plan, Test Strategy, Test Cases, Risk Management.
- Delivered thorough QA testing reports that determined product quality and release readiness.
- Ensured software products met industry quality standards through robust testing methodologies.
- Managed defect tracking, coordinated with developers, and facilitated test case reviews.
Software Engineer | Domain: Healthcare
BayaTree Infocom
03.2012 - 07.2014
- Performed end-to-end manual testing for web and mobile applications, identifying critical defects early in the SDLC.
- Collaborated with cross-functional teams to ensure test coverage and compliance with requirements.
- Documented and maintained test artifacts for audits and compliance.
- Designed and executed test cases based on requirement documents.
- Performed functional, UI, regression, and smoke testing.
- Tracked and reported defects, ensuring accurate documentation and follow-up.
- Ensured test cases mapped to customer requirements and validated software functionality.
Education
Master of Computer Applications -
Maharishi Markandeshwar University
Ambala, Haryana 07.2008 - 07.2011
Bachelor of Pharmacy -
Jan Nayak Chaudhary Devi Lal College of Pharmacy
Sirsa, Haryana 07.2003 - 07.2007
Skills
Agile Project Management: Scrum, Sprint Planning, Retrospectives, Backlog Grooming
Timeline
Certified ScrumMaster, Scrum Alliance
01-2024
Lead QA | Scrum Master | Domain: E-commerce
Intersoft Data Labs
07.2018 - Current
Sr. Associate QA | Domain: E-Commerce
Sapient Consulting
07.2014 - 07.2018
Software Engineer | Domain: Healthcare
BayaTree Infocom
03.2012 - 07.2014
Master of Computer Applications -
Maharishi Markandeshwar University
07.2008 - 07.2011
Bachelor of Pharmacy -
Jan Nayak Chaudhary Devi Lal College of Pharmacy
07.2003 - 07.2007
Certification
Certified ScrumMaster, Scrum Alliance
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