RAHUL KHURANA
Patiala
Summary
Dynamic operations leader with a proven track record at Aditya Birla Capital, enhancing customer satisfaction and streamlining operations. Expert in compliance and operations management, skilled in MS Excel and staff supervision. Achieved significant efficiency improvements, demonstrating exceptional problem-solving and team management abilities.
Overview
8
8
years of professional experience
Work History
Branch Operations Manager
Aditya Birla Capital
Ludhiana
10.2024 - Current
- Organized daily workflow to maximize efficiency and productivity.
- Provided guidance on best practices for handling difficult customers or situations.
- Coordinated customer service initiatives and staff training.
- Coordinated with external auditors during annual audit processes related to accounts payable records.
- Received and posted payments to loan accounts.
- Assisted with month-end closing activities related to accounts payable records.
- Prepared check runs on a bi-weekly basis, including printing cheques and mailing documents.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assistant Manager- Credit & Operation
Uni-Com Fincorp Pvt Ltd
Patiala
05.2024 - 10.2024
- Organized daily workflow to maximize efficiency and productivity.
- Evaluated customer applications for credit limits in accordance with established guidelines.
- Enhanced customer satisfaction by providing timely and informed credit decisions.
- Implemented new operational procedures to enhance customer experience.
- Coordinated preparation of external audit materials and external financial reporting.
- Provided guidance on best practices for handling difficult customers or situations.
- Disciplined employees to encourage compliance with company policies and procedures.
- Managed inventory levels of cash, supplies, and other resources.
- Prepared monthly reports on branch performance metrics.
- Completed regular checks on bank compliance with established policies and government regulations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Final disbursement, branch operation work, PDD, NACH, prepare payments, customer handling, Fard chain check, property paper check, organizing and performing tasks within defined TAT for file processing, and also providing training to the sales team and credit team about the product and policy, complete credit check, compliance of documentation and signing off disbursement, and legal chain check.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Conducted thorough risk assessments for complex loan applications, ensuring compliance with regulatory requirements, and minimizing potential losses.
Sr. Credit & Operation Executive
Uni-Com Fincorp Pvt Ltd
Patiala
05.2023 - 05.2024
- Final Disbursement Check, Branch operation work, PDD, NACH, Prepare Payments, Customer Handling, Fard Chain Check, Property Paper Check, Organizing & performing Task within defined TAT for file processing, Also provide training to sale team & credit team about product & policy, Complete Credit check, Compliances of documentation & signing off disbursement
- Conducted thorough risk assessments for complex loan applications, ensuring compliance with regulatory requirements and minimizing potential losses
- Managed a high-performing team of credit analysts, providing guidance, training, and support for professional development
- Successfully managed complex credit restructuring cases, working closely with borrowers and internal stakeholders to develop mutually beneficial solutions that minimized losses
Credit & Operation Executive
Uni-Com Fincorp Pvt Ltd
Patiala
02.2022 - 05.2023
- Branch operation work PDD, NACH, Prepare Payments, Customer Handling, Organizing & performing Task within defined TAT for file processing, Also provide training to sale team & credit team about product & policy, Complete Credit check, Compliances of documentation & signing off disbursement
Branch Operation Manager
L&T Financial Services
Patiala
10.2019 - 01.2022
- Branch Operations Management, Credit Loan Appraisal, KYC, Cash Management, Collection Management, Loan Disbursement, Vault and Branch Keys Managements, Also provide training to sale team & credit team about product & policy, Risk Management, Team Management
Junior Executive Operation
Axis Bank Ltd
Patiala
05.2018 - 10.2019
Innovation Engineer
Stem Robot
Patiala
08.2017 - 11.2017
Education
B.Tech - Electronics and Communication Engineering
Desh Bhagat University
01.2017
12th -
S.D.S.E. Sr. Sec. School
10th -
Play Ways High School
Skills
- Customer Relations
- Staff Supervision
- Task Delegation
- Operations Management
- Compliance understanding
- Policy Enforcement
- Computer Skills
- MS Office
- MS Excel
- MS Power Point
- Arduino Software
- Scada RS view32 automation
- Circuit Design Suite 110
- Modkit Micro
- C
- Banking software
- LOS
- Shikhar
- Finacle
- Branch Analytics
- Fin Inquiry
- CRIF High Mark
- TransUnion Cibil
- Banking Applications
- Vlookup
- Pivot Table
Job Training
- 6 MONTHS, INDUSTRIAL TRAINING in EMBEDED, ROBOTICS & AUTOMATION, Aa2it ZCC, Mohali, Punjab, India
- 45 days, ROBOTICS TRAINING, INFOBIZ, Group of Corporate, Patiala, Punjab, 147001, India
Awards
- Because of my Strong Interpersonal and Team Management Skills, I was Selected as a Team Leader by Aa2it ZCC to Direct a Group of 4 people.
- For Maintaining Co-ordination among Group Members and Carrying out the Project on Time I was Given an Appreciation from My Teachers.
- For Accomplishing Summer Training project with proper documentation, Coding, Style, Knowledge about Project. Teachers gave me a chance to Display my Project in College FEST OF PROJECT EXHIBITION.
Projects And Thesis
- RE ROBOT CAR: This is minor project in this we can control CAR using by Remote.
- WATER LEVEL INDICATOR: It is minor project by using this we can learn that how much tank is filled by water.
- GESTURE SENSING SPY ROBOT CAR: In this project we can control robot by using movements of Our Hands. I Tilt Our Hand in Forward, Left, Right And Backward then Robot Move According to your Gestures.
- HOME AUTOMATION: Electronic Appliances are control by using Bluetooth with Arduino.
Personal Information
- Father's Name: Mr. Pawan Khurana
- Date of Birth: 11/30/94
- Gender: Male
- Marital Status: Unmarried
Languages
Punjabi
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Branch Operations Manager
Aditya Birla Capital
10.2024 - Current
Assistant Manager- Credit & Operation
Uni-Com Fincorp Pvt Ltd
05.2024 - 10.2024
Sr. Credit & Operation Executive
Uni-Com Fincorp Pvt Ltd
05.2023 - 05.2024
Credit & Operation Executive
Uni-Com Fincorp Pvt Ltd
02.2022 - 05.2023
Branch Operation Manager
L&T Financial Services
10.2019 - 01.2022
Junior Executive Operation
Axis Bank Ltd
05.2018 - 10.2019
Innovation Engineer
Stem Robot
08.2017 - 11.2017
B.Tech - Electronics and Communication Engineering
Desh Bhagat University
12th -
S.D.S.E. Sr. Sec. School
10th -
Play Ways High School
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