RAHUL KULKARNI
Airoli
Summary
Security Professional offering an eventful career of over 18 +years predominantly worked in a fast-paced environment utilizing a set of security related tools (Security Information Event Management (SIEM), firewalls, etc.), developing new team processes, verifying/testing new monitoring tools, and working with internal/external teams on security issues. Highly qualified Cyber Security Manager with experience in the industry. Led the activities of a high-functioning, small, expert team that provides advanced cyber security detections, investigations, and analytic services in order to protect. Proven expertise in administration, maintenance, and support and providing end-to-end Customer Service Delivery Solutions using ITIL Process for improving IT Services entailing Continual Service Improvement and Service Operations. Deft in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Ability to manage multiple high-stakes initiatives and cross-functional teams in a global environment. Superior communication skills, keen planner with fine tuned analytical, problem solving and interpersonal skills, proficient in displaying tenacity and diligence during challenging assignments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Principal Security Analyst – Implementation Lead
NTT Data
03.2023 - Current
- Led and managed a team of 5 to meet project deadlines, coordinating tasks for 12 projects simultaneously
- Provided go-live support for 6 major clients, resulting in zero downtime during transition (DNIF to Qradar)
- Successful transition of Implemented customer to operation team
- Onboarding of all customers on Myntti portal
- Handled client implementations, ensuring smooth transition and project monitoring
- Worked in a fast-paced environment juggling multiple project requirements and deadlines
- Successfully Implemented CTIX Lite (TIP Platform) for Leading Bank in India
- Publishing Monthly SORM for TIP customer
- Integration of regulatory feed with TIP platform (CERT/NCIIPC/Cyble)
- Successfully Implemented DAM Project for Leading International Bank.
Assistant General Manager
Yotta Infrastructure Solution (NMDC Data Centre Private Limited)
04.2020 - 02.2022
- Setup of DC-DR- for Yotta Cloud Infrastructure (Project Manager)
- Successfully completed migration of Biggest Commodity exchange customer to Yotta
- Successfully completed migration of Leading Healthcare Customer to Yotta
- Successfully completed the SAP DR setup for Textile Industry customer
- Successfully completed multiple VAPT Projects
- Successfully completed integration between multiple FortiGate VDOM and Virtual Routers
- Owning and nurturing relationship between cross-functional teams
- Defining and developing cross-team roles, expectations, and responsibilities
- Experience planning and executing data center consolidations, relocations, and migrations
- Ability to perform infrastructure discovery and assessments and provide technical solutions
- Data Center/Server Operational Components (Monitoring, Management, etc.).
Senior Manager – Security Operations and Implementation
Netmagic Solutions Pvt. Ltd
01.2014 - 03.2020
- Led and managed a team of 20 members of Cyber SOC
- Handling Implementation for DNIF/ Q-Radar Customers
- Supporting banking customers for yearly IDRBT Drill
- Managing version upgrade of SIEM & track EOL/EOS
- Publishing Monthly SORM for SOC customer
- Completed the Major SOC Projects for Leading Banking Customer
- Improving incident response times
- Reducing false positives and other extraneous alerts
- Implementation of Use cases as per customer requirement
- Create security incident response plans along with managing escalations and notifications to key team members
- Dexterously involved in overall lifecycle of S1/S2 incidents and ensure that incident record is fully updated before handing over to Problem Management
- Created detailed standard operating procedures in order to stream-line SOC operations
- Publishing security advisory for emerging and latest threats.
Manager-Service Assurance Team
NETMAGIC IT SERVICES PRIVATE LIMITED
12.2010 - 12.2013
- Monitoring escalations, critical incidents and issues & preparing root cause analysis for the same and ensuring SLA compliance for all support cases and service provisioning
- Efficiently tracking incidents from opening to closure and following up with technical team till the outage is resolved
- Providing a single point of ownership for the service management division and engaging in relationship management at all levels within the customers’ organization
- Efficiently handling a team and responsible for delegating work to the team members, monitoring team performance through timely feedbacks, thereby, ensuring overall team productivity and quality
- Responsible for overall client and internal executive management communication/escalations
- Accountable for sending all Incident update notifications & action logs as per agreed process & KPIs
- Tracking of Incident from Opening to Closure, with timely communication to business and following-up with technical team till the outage is resolved
- Dexterously involved in overall lifecycle of S1/S2 incidents and ensure that incident record is fully updated before handing over to Problem Management
- Efficiently maintaining the quality of tickets by performing daily checks and audits, ensure RCA/RFO shared with customer for every S1 Ticket
- Providing a single point of ownership for the service management division and engaging in relationship management at all levels within the customers’ organization
- Dexterously involved in handling change management/problem management on behalf of Global Service desk team
- Collaborating with the team members and senior management to maintain a continuous stream of information regarding the status and progress across multiple geographies during all phases of service management and delivery.
Network & Security Engineer
Netmagic Solutions Pvt LTD
12.2006 - 12.2010
- Monitoring & managing the network across India
- The network providers include MTNL/BSNL/AIRTEL/TATA Leased Lines, ISDN Lines and Internet Leased Line (VSNL)
- Upgrade of Cisco Routers, Switches and Firewall (PIX) IOS using TFTP
- Implement Remote Access VPN services to the company executives for providing access to internal network and configure l2l VPN with peer company’s for obtain secured data transfer over public network
- Configuration of S2S VPN for customers setup
- Installing and configuring Cisco routers (4500, 3550, 3750, 2950), configured Bandwidth policy Maps and VRRP
- Configure and implement the foundry routers for various customers uplink configured and troubleshoot customers leased lines routers (BA system)
- Configured with F5 Load balancers in Failover for Load balancing and SSL handling
- Installing and configuring layer two switches (HP, Cisco 2960)
- Implemented SNMP on devices to allow for network management
- Assist in designing and implementation of customer’s network infrastructure.
Network Engineer
PCS TECHNOLOGY LTD
07.2006 - 11.2006
- Looking after the Network Infrastructure (LAN and WAN) of PCS consisting of about 400 workstations
- Managing Routers and Switches
- Maintaining IP list and assigning IPs to the users
- Implementation of monitoring tool like what’s up Professional, MRTG
- To maintain and troubleshoot Lease lines
- (Tata, MTNL)
- Backup, restore and update of IOS.
Education
B.E. (Electronic Engineering) -
Dr. Babasaheb Ambedkar Marathwada University
06.2005
Diploma in Electronics & Communication -
Maharashtra State Board
06.2002
Skills
- SIEM Management
- Firewall
- IT Services and Infrastructure Support
- Change/problem Management
- Business Domain Expertise
- Problem Solving & Conflict Resolutions
- Resource Management
- Service Delivery Management
- Cross-functional Coordination
- Leadership Skills
Certification
- CCNA
- ITIL V3 Foundation
- NSE 4 (Fortinet Certification)
- CEH Version 10
- CTIA
Accomplishments
- Credential of being awarded with Best TL Award in Service Operation for Q3 2012
- Distinction of winning Best Team Member Awards in Service Operation for Q4 2012
- Deployed Drive Encryption in entire organization and awarded for the same in Q1 2017
- Received Award for successful SOC Transition for Bank customer in Q3 2018
- Best Project Manager for October – December 2020
- Setup of DC-DR- for Yotta Cloud Infrastructure
Languages
English
Hindi
Marathi
References
Available on request
Personal Information
Date of Birth: 06/11/83
Timeline
Principal Security Analyst – Implementation Lead
NTT Data
03.2023 - Current
Assistant General Manager
Yotta Infrastructure Solution (NMDC Data Centre Private Limited)
04.2020 - 02.2022
Senior Manager – Security Operations and Implementation
Netmagic Solutions Pvt. Ltd
01.2014 - 03.2020
Manager-Service Assurance Team
NETMAGIC IT SERVICES PRIVATE LIMITED
12.2010 - 12.2013
Network & Security Engineer
Netmagic Solutions Pvt LTD
12.2006 - 12.2010
Network Engineer
PCS TECHNOLOGY LTD
07.2006 - 11.2006
B.E. (Electronic Engineering) -
Dr. Babasaheb Ambedkar Marathwada University
Diploma in Electronics & Communication -
Maharashtra State Board
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