RAHUL KUMAR

Dynamic Collections Manager with over four years thriving in high pressure, team atmospheres. Extensively trained in collection app. Strong team leader with clear record of success meeting revenue and staff retention goals. I am retail collection manager and lead our credit and collections department, ensuring that cases are handled appropriately and according to company policy. With your excellent organizational skills, you will oversee a team of hard-working collection staff members to communicate with clients who owe money and increase the percentage of successful repayments. You will have the chance to implement changes to the department as you see fit to create a proficient and efficient department. Foster team unity as you build relationships while working closely with your team and fellow managers to continually reach department and company-wide business goals. Strong team leader with clear record of success meeting revenue and staff retention goals. Seasoned well-versed in collections procedures, payment plans and regulatory compliance. Financially literate and sympathetic manager of corporate-hired collections and debt acquisition operations with tact in customer persuasion and empathy. Supportive and emotionally aware team member, providing guidance to employees throughout stressful and confrontational interactions with public. Results-oriented Credit Control Officer focused on building a positive rapport with clients to achieve repayment objectives. Adept at relating to clients of all background and financial levels. Detail-oriented Collections Manager familiar with regulatory and legal guidelines addressing collections procedures. Establishes effective department workflow and maximizes employee compliance, productivity and success in resolving payment issues. Highly-qualified Collections Manager adept at helping customers develop effective payment plans using persuasive communication skills and knowledge of financial options. Bringing more than four years of billing-related experience. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

National player & State Gold medalist.