Rahul Kumar
Ranchi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
MIS
DXC Technology
BANGALORE, KARNATAKA
09.2015 - 03.2017
- Provided support during audits by supplying accurate records of financial transactions compiled from various sources in a timely manner.
- Preparation of daily, weekly, and monthly production report using MS-Excel.
- Gathering report requirement from team manager and client, documenting the requirement in requirement document.
- Data manipulation, data analysis and data reporting using excel functions like SUMIFS, COUNTIFS, VLOOKUP, SUBTOTAL, IF, PIVOT TABLE.
- Data extraction from different ERP tools like SAP, Alchemy, IPL (Individual Production Log).
Advance Associate
DXC Technology
04.2017 - 03.2020
- Optimized cash flow management by regularly analyzing outstanding payables and receivables balances to prioritize payments accordingly.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Trained new employees on company-specific accounting software and procedures, increasing efficiency within the department.
- Participated in cross-departmental projects as needed, contributing valuable input from an accounting perspective.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Insurance Coordinator
DXC Technology
04.2020 - 03.2022
- Developed strong relationships with carriers, leveraging partnerships for better negotiation outcomes in coverage options.
- Perform new client set up in worker compensation system.
- Perform policy and contract renewal.
- Add banking details as per request.
- Enhanced customer satisfaction by efficiently handling insurance claims and processing policy updates.
- Processed and recorded new policies and claims.
- Posted payments to accounts and maintained records.
Subject Matter Expert
DXC Technology
04.2022 - 05.2024
- Managed customer inquiries with a focus on providing timely resolutions while maintaining excellent customer service levels.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Investigated customer complaints to determine root cause then implemented corrective action plans accordingly.
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Gathering report requirement from team manager and client, documenting the requirement in requirement document.
Education
Bachelor of Commerce -
Ranchi Unversity
Ranchi, India2009
Skills
- Creative solutions
- Strong analytical skills
- Strategic Thinking
- Training and mentoring
- Customer Focus
- Process Improvement
- Analytical Thinking
- Task Prioritization
- Active Listening
- Time Management
- Multitasking Abilities
- Problem-Solving
- Team Collaboration
- Data Analysis
- Continuous Improvement
- Goal Setting
Timeline
Subject Matter Expert
DXC Technology
04.2022 - 05.2024
Insurance Coordinator
DXC Technology
04.2020 - 03.2022
Advance Associate
DXC Technology
04.2017 - 03.2020
MIS
DXC Technology
09.2015 - 03.2017
Bachelor of Commerce -
Ranchi Unversity
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