Rahul Kumar

• Lead strategic deal structuring and sales support for APAC, ensuring alignment of solutions with customer business goals and driving successful outcomes.
• Guide strategic conversations with internal and external teams to synchronize customer solutions.
• Analyzing customer business needs and design tailored solutions, contributing to the development of deal scenarios and proposals.
• Collaborating with Product, Operations, and Compliance teams to optimize deal investments, ensuring scalability and adherence to legal and operational standards.
• Identifying business opportunities and partnering with account teams to drive growth, maximizing customer ROI by analyzing product margins, profitability, and lifetime value.
• Recommending solutions tailored to customer needs and business goals based on thorough industry analysis.
• Building strong relationships with account teams to ensure deals align with customer priorities and contribute to Adobe’s long-term success.
• Leading RFP and RFQ processes for the India region, ensuring timely and customer-centric proposal submissions.

2018 - 2023 (North America Team)

• Managed deal structuring, sales quotes, and contract management for North American clients, ensuring alignment with customer strategies and business outcomes.
• Acted as the primary contact for resolving deal-related issues, collaborating with cross-functional teams to optimize deal flow and strategy.
• Provided industry insights to inform early-stage deal planning, ensuring customer outcomes and Adobe’s profitability.
• Coordinated with Sales, Legal, Finance, and other stakeholders to close deals and ensure accurate CRM bookings.
• Mentored team members, sharing knowledge and strategies to improve overall deal desk efficiency and operations across the region.

• Responsible for execution of HW and SW Maintenance deals for the NALA Region
• Coordinated with onshore, quoting, and field sales teams to resolve renewal deal discrepancies.
• Processing warranty setup contracts as per SAP data base
• Performing Process Policy Variation Requests on discount and pricing for the deals
• Ensuring quote creation adheres to SOX regulations, procedures and guidelines
• Performing Internal Audits on the contracts Executed for the team IISC NALA Region
• SPOC for assigning renewals opportunities to the team

• Reconciled accounts with precision using analytical results.
• Interpreted complex legal documents including contracts, leases, loan agreements.
• Timely identification of accounting issues, clearly documenting the facts and findings, and discussing with GDS senior/Assistant Manager.
• Interacting with the global engagement team on a regular basis and develop a productive working relationship with them.

• Analyzing and processing e-ticket refunds, exchange and cancellations
• Evaluated and handled international tax procedures using SABRE and APOLLO systems.
• Conducted thorough audits of POS reports to ensure accuracy and compliance.
• Creating and executing manual invoices for Amtrack
• Performing final quality checks on PNR’s