Rahul Kumar
Summary
Proven leader at Unicorn Denmart Ltd., adept in teamwork and collaboration, and sales expertise. Elevated market share by introducing new product lines and mentoring teams to exceed performance goals. Excelled in building client relationships and enhancing team productivity through effective coaching and workflow improvements. Achieved milestones ahead of deadlines, demonstrating exceptional problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader, CRD
Unicorn Denmart Ltd.
10.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
Team Leader, CRD
Unicorn Denmart Ltd.
07.2021 - 08.2022
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Assisted in recruitment to build team of top performers.
- Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
- Built and maintained strong client relationships, leading to repeat business and referrals.
Customer Relationship Executive
Unicorn Denmart Ltd.
07.2020 - 06.2021
- Played an instrumental role in introducing new product lines that led to increased market share within targeted segments.
- Assisted in the development of new marketing strategies to boost sales and revenue.
- Contributed to customer retention efforts by resolving complex issues promptly and professionally.
- Performed detailed data analysis on customer feedback, leading to actionable insights for business growth initiatives.
- Facilitated timely response to customer inquiries through effective coordination with internal departments and external partners.
Education
MBA - Marketing
Malwanchal University
Indore, Madhya Pradesh06-2021
BBA - General
Maharishi Dayanand University
Rohtak, Haryana05-2019
Skills
- Teamwork and collaboration
- Work Planning and Prioritization
- Coaching and mentoring
- Complex Problem-solving
- Daily workflow improvement
- Sales expertise
- Excellent communication
- Data analysis
Certification
- Diploma in Business Analyst
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Team Leader, CRD
Unicorn Denmart Ltd.
10.2022 - Current
Team Leader, CRD
Unicorn Denmart Ltd.
07.2021 - 08.2022
Customer Relationship Executive
Unicorn Denmart Ltd.
07.2020 - 06.2021
MBA - Marketing
Malwanchal University
BBA - General
Maharishi Dayanand University
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