Rahul Kumar
Jammu
Summary
Hospitality and Sales professional with 6+ years of experience in catering supervision, academic instruction, and customer engagement. Passionate about delivering quality service, training teams, and creating seamless experiences for clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Catering Supervisor
M/S Jammu Hills
01.2023 - Current
- Supervised catering operations including food preparation, service, and event setup
- Managed team training, performance evaluations, and inventory control
- Ensured timely preparation, client satisfaction, and adherence to hygiene standards
- Coordinated event logistics and maintained budget compliance
- Trained new employees in proper meal preparation techniques, customer service etiquette, and safety protocols.
Assistant Professor - Hospitality Management
Sri Sai Group of Institute
Pathankot
01.2020 - 06.2022
- Supported academic operations and mentored students in hospitality courses
- Trained new staff, conducted research, and represented the institute at conferences
- Managed student feedback and performance reporting
- Researched supplemental materials, including books and slides for use in classroom discussions.
- Designed collaborative learning exercises to capitalize on students' resources and skills.
Sales Executive
Himalayan Impex
01.2017 - 12.2019
- Achieved sales targets and handled showroom operations
- Delivered styling advice and customer service
- Managed inventory, trained new sales associates, and maintained daily financial reports
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
Education
MBA - Marketing & International Business
Lovely Professional University
01.2019
BBA - Hotel Management
School of Hospitality and Tourism Management
Jammu01.2016
Skills
- Staff Management
- Administration
- Negotiation
- Sales
- Marketing
- Customer Service
- CRM
- MS Excel
- Team building
- Quality assurance
- Sales strategies
Certification
- Certified Course in Food Production (8 Weeks)
- Basics of Customer Services
- Seva, Sushasan, Garib Kalyan Mahaquiz
- Citizen Perception Survey
Industrial Trainings
- Ananda In The Himalayas, 15 Weeks, Worked in Housekeeping, F&B Services, Front Office, and Food Production., Managed inventory, ensured cleanliness, handled reservations, and kitchen hygiene.
- ITC Fortune Inn Riviera, Jammu, 10 Days
Achievements And Awards
- Awarded Best Performer in 'Art of Professionalism' Workshop
- Second Prize in Mocktail-making Competition
- Competed in Culinary Cooking Competition (2013)
- Volunteered at 101st Indian Science Congress
- Volunteered at International Tourism Conference (SHTM, Jammu)
Workshops And Seminars
- Attended workshop on employability skills
- Attended workshop on research methodology
- Participated in webinar on 'Food Chemistry to Immunity: Farm to Fork Safety'
- Completed online quiz on COVID-19 awareness
Languages
Hindi
First Language
English
Advanced
C1
Timeline
Catering Supervisor
M/S Jammu Hills
01.2023 - Current
Assistant Professor - Hospitality Management
Sri Sai Group of Institute
01.2020 - 06.2022
Sales Executive
Himalayan Impex
01.2017 - 12.2019
MBA - Marketing & International Business
Lovely Professional University
BBA - Hotel Management
School of Hospitality and Tourism Management
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