Rahul Kumar
Pune
Summary
Software Test Engineer with 4.4+ years of hands-on experience across the complete Software Testing Life Cycle (STLC). Strong expertise in manual and automation testing, test planning, execution, defect management, and risk analysis. Experienced in testing desktop, web, and mobile applications in enterprise environments. Proven ability to work in client-facing roles, handle tight 24-day release cycles, and leverage AI-driven tools, such as Copilot AI and Cursor AI, to improve testing efficiency and software quality. Holds a PGDM in IT Project Management, enhancing capabilities in project planning, process optimization, and stakeholder management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Software Test Engineer
Amdocs
Pune
11.2024 - Current
- Actively involved in automation and manual and testing for enterprise client-facing applications.
- Designed and implemented AI Copilot agents for validating multiple client-facing PDF documents against mock templates and business rules.
- Used Cursor AI to optimize validation logic and reduce scripting and execution time.
- Achieved 83 percent reduction in document validation time (from 1 hour to 10 minutes per document set).
- Performed testing across BVT, PVT, staging, and production environments.
- Supported releases within 24-day timelines, ensuring quality and stability.
- Handled 100+ hours of client calls per release, including requirement clarification, defect discussions, and status updates.
- Collaborated with development, product, and environment support teams to ensure defect-free production releases.
Software Engineer
Tech Mahindra
Noida
08.2021 - 10.2024
- Led testing efforts for desktop and web applications, primarily Maestro CRM for a major telecom client.
- Worked extensively on Maestro CRM developed by Amdocs, collaborating with Amdocs development and environment support teams.
- Familiar with Maestro end-to-end workflows and business processes.
- Experience with SGI legacy mainframe / SDM workflow.
- Well-versed with NPE portal functionality and processes.
- Hands-on experience with NGPP OSM.
- Raised and tracked defects using JIRA, ensuring timely resolution.
- Participated in HLD meetings and all SDLC phases including requirement analysis, test planning, test design, execution, implementation, and closure.
- Managed customer care and billing procedures, including pricing, rate calculation, and journaling.
- Used tools such as Postman, SoapUI, REST API, SQL Developer, and Oracle tools.
- Worked in both Waterfall and Agile methodologies, leading and coordinating teams of 5-10 members.
- Identified 150 critical defects during a major release, significantly improving product stability and customer satisfaction.
Education
Post Graduate Diploma in Management (PGDM) - IT Project Management
Welingkar Institute of Management
Mumbai01.2026
Bachelor of Technology (B.Tech) - Computer Science
Maulana Abul Kalam Azad University of Technology
Kolkata07.2020
Skills
- Software Testing
- Manual Testing
- Automation Testing
- API Testing
- Test Planning
- Test Execution
- Test Cases
- Test Scripts
- Test Suites
- Defect Management
- Regression Testing
- Smoke Testing
- Sanity Testing
- Selenium with TestNG
- Postman
- SoapUI
- REST API
- SQL Developer
- Oracle Tools
- UiPath
- Jira
- Copilot AI
- Cursor AI
- Agile
- Waterfall
- SQL
- MySQL
- Project Planning
- IT Process Management
- Multitasking
- Debugging
- Defect escalation
- Reporting
- Client communication
- Report generation
- Black box testing
- Regression testing
- Functional testing
- Test plan creation
- Test cases design
Certification
- ISTQB Foundation Level, 01/01/24
- Microsoft Azure Fundamentals, 12/01/21
Fit For Role
- Proven Experience: 4.4+ years of professional experience in software testing across enterprise applications.
- Product Expertise: Hands-on experience with Maestro CRM (Amdocs) workflows and processes.
- AI & Automation Exposure: Practical experience using Copilot AI and Cursor AI to improve testing efficiency.
- Project Management Knowledge: PGDM in IT Project Management, enhancing planning, delivery, and stakeholder coordination skills.
- Methodological Strength: Strong understanding of Agile and Waterfall models.
- Problem Solving: Proven ability to identify and resolve critical defects, including identifying 150 critical issues in a major release.
Timeline
Software Test Engineer
Amdocs
11.2024 - Current
Software Engineer
Tech Mahindra
08.2021 - 10.2024
Post Graduate Diploma in Management (PGDM) - IT Project Management
Welingkar Institute of Management
Bachelor of Technology (B.Tech) - Computer Science
Maulana Abul Kalam Azad University of Technology