Rahul Kumar
kushinagar
Summary
Dynamic catering sales and operations professional with a proven track record at Radisson Resort and Spa Kandla. Expert in event coordination and client relationship management, driving revenue growth through tailored proposals. Skilled in banquet operations and negotiation, consistently delivering exceptional guest experiences and achieving high satisfaction rates.
Overview
7
7
years of professional experience
Work History
Assistant Manager Catering Sales and Operations
Radisson Resort and Spa Kandla
Gandhidham
02.2026 - Current
- Advanced to assistant manager - catering sales & banquet operations, leading event sales and banquet execution.
- Managed catering sales and event inquiries, coordinating with clients to clarify requirements and develop tailored event proposals.
- Managed end-to-end banquet operations, ensuring smooth execution of weddings, corporate events, and social gatherings.
- Planned and executed large-scale events (500+ guests) while maintaining high service and hospitality standards.
- Unified kitchen, operations, and service teams to ensure timely setup and delivery during events.
- Supervised banquet staff and assigned duties, ensuring proper service standards during events.
- Cultivated strong client relationships, resulting in repeat business and seamless event execution.
- Oversaw restaurant and in-room dining operations to maintain smooth overall food and beverage service.
Banquet Executive
Radisson Resort and Spa Kandla
Gandhidham
02.2025 - 01.2026
- Successfully managed banquet events for 500+ guests, ensuring smooth operations and high guest satisfaction.
- Coordinated multiple events in a single day, maintaining service quality and operational efficiency.
- Ensured timely banquet setup and service execution, avoiding service delays during large events.
- Coordinated with kitchen and event teams, ensuring seamless food service during high-volume events.
- Improved event setup and service efficiency by organizing staff duties and pre-event briefings.
- Led and supervised a team of service staff, ensuring proper service standards during events and restaurant operations.
- Executed weddings, corporate meetings, and social gatherings, receiving excellent guest feedback.
Food & Beverage Supervisor
Jehan Numa Group of Hotel's
Bhopal
03.2024 - 01.2025
- Supervised banquet events, ensuring seamless execution for corporate meetings, weddings, and social gatherings.
- Managed restaurant floor operations, delivering exceptional guest service and enhancing overall dining experience.
- Coordinated with kitchen and service teams to ensure smooth event execution.
- Managed banquet hall setup including table arrangements, buffet setup, and seating plans.
- Trained and guided service staff on service standards and guest handling.
- Addressed guest concerns promptly, achieving high levels of customer satisfaction and loyalty.
- Maintained inventory of banquet equipment, crockery, and cutlery.
- Ensured hygiene and safety standards were followed during service.
Guest Service Associate
Courtyard by Marriott
Kochi
11.2021 - 09.2023
- Guest Engagement: Welcomed guests warmly and managed seating flow to minimize wait times during peak hours.
- Order Accuracy: Inputted orders into POS systems with precision, ensuring dietary requirements and allergies were effectively communicated to kitchen.
- Sales Optimization: Enhanced average check size by suggesting premium spirits, appetizers, and desserts during guest interactions.
- Menu Consulting: Provided expert recommendations on food and beverage pairings, highlighting daily specials and seasonal ingredients.
- Conflict Resolution: Resolved guest concerns promptly and professionally, transforming potential negative experiences into positive outcomes.
- Table Maintenance: Executed seamless table clearing and "crumbing" to maintain a polished dining environment throughout the meal.
- Operational Prep: Completed "mise-en-place" and side-work duties to ensure the dining room was consistently show-ready.
- Compliance: Followed all food safety, hygiene (HACCP), and alcohol service regulations to ensure guest well-being.
On Job Trainee
Neonz Resort and Club
Anand
11.2020 - 05.2021
- Completed departmental training in F&B Service, achieving proficiency in guest order management and professional table settings to enhance overall service quality.
- Assisted guests with check-in and check-out processes at resort reception.
- Coordinated event logistics for weddings and parties in the club facilities.
- Maintained cleanliness and organization of guest areas and recreational spaces.
Industrial Training
Taj Hotels
Agra
07.2019 - 12.2019
- Developed training programs for hospitality staff at luxury hotel chain.
- Conducted onboarding sessions to familiarize new employees with hotel operations.
- Facilitated workshops on customer service excellence and operational procedures.
- Acquired practical skills in F&B service, food production, housekeeping, and front office during industrial training at Taj Hotel and Convention Centre, contributing to overall operational efficiency.
Education
Hotel Management - B.Sc
Uei Global Institute Of Hotel Management
Agra, Uttar Pradesh06-2021
Skills
- Event sales
- Event coordination
- Banquet Operations Management
- Proposal preparation
- Budget Management
- Revenue Generation
- Negotiation & Upselling
- Client management
Languages
- Hindi
- English, Fluent
- Hindi, Native
Awards
Employee of the Month, 08/01/25
Timeline
Assistant Manager Catering Sales and Operations
Radisson Resort and Spa Kandla
02.2026 - Current
Banquet Executive
Radisson Resort and Spa Kandla
02.2025 - 01.2026
Food & Beverage Supervisor
Jehan Numa Group of Hotel's
03.2024 - 01.2025
Guest Service Associate
Courtyard by Marriott
11.2021 - 09.2023
On Job Trainee
Neonz Resort and Club
11.2020 - 05.2021
Industrial Training
Taj Hotels
07.2019 - 12.2019
Hotel Management - B.Sc
Uei Global Institute Of Hotel Management