RAHUL KUMAR

Leads P&L for cross-border, domestic PTL/FTL, customs clearance, and exhibition business, focusing on strategic growth and operational efficiency.
Drives strategic growth by designing and deploying analytics frameworks to monitor regional performance, identify process bottlenecks, and ensure alignment with revenue goals.
Partners with commercial, finance, and operations teams to develop data-driven strategies for market expansion, service delivery optimization, and customer retention, providing actionable insights to senior leadership.
Champions initiatives to enhance data accuracy within operational systems and leverage performance metrics to improve forecasting, resource allocation, and overall P&L health, translating complex data into executive-ready narratives.

Spearheaded Salesforce tool management, encompassing development, advanced analytics (cohort analysis), strategic planning, project execution, and business intelligence reporting.
Designed and deployed analytics frameworks within Salesforce to diagnose pipeline health and identify conversion bottlenecks, contributing to data-driven decision-making.
Developed and delivered Salesforce training programs, enhancing user adoption and data accuracy.
Partnered with sales teams to refine lead management processes within Salesforce, contributing to improved pipeline visibility.

Managed PTL network operations, leveraging analytics to optimize performance and stakeholder engagement.
Owned the sales funnel, implementing strategies for customer creditworthiness assessment and pricing optimization.
Led a cross-functional initiative to redesign the customer creditworthiness process, supported by data analysis, which improved cash flow by 25% and reduced financial risk.
Streamlined pricing strategy through data-backed analysis, resulting in a 15% increase in margins and improved customer agreement adherence.

Drove sales excellence through target setting, budgeting, process management, funnel management, and profitability analysis.
Developed and implemented data-driven frameworks for sales performance tracking and reporting to C-suite collaborators.
Enhanced profitability by 12% through accurate pricing models for current customers and improved customer retention by 15% through data-driven insights and process improvements.

Led business development, sales strategy, customer experience initiatives, and team management.
Utilized analytics to inform sales strategies and improve customer experiences.
Enhanced lead conversion by 5% using ATL and BTL marketing strategies, supported by performance analytics.

Managed customer loyalty programs, developed reporting dashboards (including Power BI), and contributed to B2B pricing & segmentation strategies.
Enhanced sales and operations reporting efficiency by developing Power BI dashboards, providing actionable insights for leadership.

Managed key accounts, pricing, inventory, private label development, and vendor relationships in the E-commerce sector.
Increased category CM by 8% with the launch of "Kitchen Idol," demonstrating an understanding of market dynamics and product strategy.