Rahul Kumar Sharma
Sonipat
Summary
Dynamic and results-oriented professional with a proven track record in channel management, business development, and client relationship building within the logistics and supply chain industry. Skilled in driving revenue growth, optimizing operations, and fostering strategic partnerships to achieve organizational objectives. Adept at leading cross-functional teams, implementing robust monitoring mechanisms, and expanding territories while ensuring exceptional customer satisfaction.
Overview
10
10
years of professional experience
Work History
Cluster Head - Courier & Cargo Division
Mobisafar Services Pvt Ltd
09.2025 - Current
- Taking care of entire courier & Cargo business of Haryana & Punjab Territory , leading a team of 8 Person.
- Maintained consistent communication with the Business Head,National Business Head and CMD Sir to provide updates on territory performance and discuss strategies for business expansion.
- Conducted regular meetings with channel partners to foster business growth, address queries promptly, and ensure alignment with organizational objectives.
- Drove month-on-month business growth initiatives, focusing on both weight and revenue metrics to enhance the overall performance of the territory.
- Led cross-functional teams to implement strategic initiatives and improve operational efficiency.
- Developed and executed training programs to enhance team performance and skill sets.
- Analyzed market trends to inform decision-making and drive business growth strategies.
- Collaborated with stakeholders to align objectives and ensure successful project delivery.
- Established key performance indicators to monitor progress and evaluate team effectiveness.
- Fostered a culture of continuous improvement through regular feedback and performance reviews.
- Collaborated closely with other cluster heads to share best practices, driving overall organization-wide improvements.
- Developed and executed channel strategies to enhance distribution efficiency
Channel Manager - Channel Management
DTDC Express Ltd
09.2022 - 06.2025
- Overseeing Channel Business of Haryana: Taking care of entire channel business of Haryana Territory for HIPT Region, leading a team of 1 ACM 9 Channel Management Officers (CMOs).
- Team Motivation and Target Achievement: Fostered a culture of motivation and accountability within the team and Channel Partners to achieve daily, weekly, and monthly targets across all performance parameters.
- Stakeholder Communication and Reporting: Maintained consistent communication with the Assistant Regional Channel Manager (ARCM), Regional Channel Manager (RCM), and Zonal Channel Manager (ZCM) to provide updates on territory performance and discuss strategies for business expansion.
- Revenue Growth Monitoring: Implemented robust monitoring mechanisms to track the revenue growth of newly acquired Channel Partners & customers, ensuring consistent performance and maximizing revenue potential.
- Channel Partner Relationship Management: Conducted regular meetings with channel partners to foster business growth, address queries promptly, and ensure alignment with organizational objectives.
- Territory Expansion and Performance Enhancement: Drove month-on-month business growth initiatives, focusing on both weight and revenue metrics to enhance the overall performance of the territory.
- Achievements/Tasks
- Developed and executed channel strategies to enhance distribution efficiency.
Sr. Executive - BDM
Safexpress Pvt Ltd
12.2019 - 08.2022
- Revenue Generation and Business Growth: Spearheaded industry explorations to generate revenues by on-boarding new customers effectively expanding business operations.
- Timely Collections and Financial Compliance: Ensured adherence to Standard Operating Procedures (SOP) and Service Level Agreements (SLA) for timely collections of billings.
- Customer Service Management: Managed end-to-end customer queries with a focus on prompt resolution and exceptional service delivery.
- Adherence to Quality Standards: Ensured adherence to booking quality standards by facilitating timely pickups and maintaining service quality assurance.
- Quality Business Maintenance: Conducted comprehensive introspection of customer movement cycles to uphold the quality of business operations.
- Client Relationship Building: Cultivated and nurtured strong relationships with clients to bolster brand presence and loyalty and acted as a primary point of contact for clients.
- Achievements/Tasks
- Developed and implemented process improvements, enhancing operational efficiency across departments.
Business Development Manager
Sampark Global Logistics Pvt Ltd
10.2018 - 08.2019
- Operations Management: Overseeing and managing the operations and overall functioning of the branch and ensuring the smooth execution of daily activities in alignment with organizational objectives.
- Target Achievement and Compliance: Achieving branch targets while adhering to all regulatory requirements and guidelines and ensuring compliance with industry standards and regulations to maintain operational integrity.
- Fleet and Traffic Management: Coordinating fleet operations and traffic management to optimize efficiency and minimize delays.
- Sales Growth and Revenue Generation: Strategizing and executing plans to grow branch sales revenue in line with annual goals and corporate directives and identifying opportunities for revenue generation.
- Customer Interaction and Service Excellence: Taking responsibility for all customer interactions related to sales, collections, and pickups.
- Achievements/Tasks
Sr. Executive-Corporate Sales
Maxwell Logistics India Pvt Ltd
02.2017 - 09.2018
- Sales Reporting Management: Prepare and deliver comprehensive daily sales reports, ensuring timely submission to managerial stakeholders.
- Corporate Empanelment and Business Expansion: Proactively pursue empanelment with additional corporate clients to broaden the client base and generate increased business inquiries and opportunities.
- Client Survey and Quotation Management: Perform thorough surveys of client goods, meticulously prepare and present quotations, and diligently follow up with corporate entities to ensure closure of inquiries and client acquisition.
- Corporate Engagement: Conduct visits to corporate entities, providing detailed insights and information pertaining to Packing, Moving, and Logistics Services.
- Achievements/Tasks
Marketing Executive
Om Logistics Ltd
12.2015 - 02.2017
- Sales Target Coordination: Collaborate with departmental managers to align marketing strategies with sales targets and ensure seamless communication and coordination to optimize sales performance.
- Market Research and Business Development: Conduct thorough market surveys to identify potential business opportunities and strategize and execute marketing and branding initiatives, including product launches, to capitalize on identified opportunities.
- Account Receivables Management and Client Satisfaction: Implement a proactive follow-up system to ensure timely collection of dues and prioritize client satisfaction by addressing issues promptly.
- Client Relationship Management: Cultivate and manage relationships with clients, particularly Logistics Managers, at various organizational levels.
- Achievements/Tasks
Education
Master of Commerce - Finance & Marketing
CCS University
Meerut, India01.2015
Bachelor of Commerce - undefined
CCS University
Meerut, India01.2012
Higher Secondary Certificate - undefined
U.P Board
01.2008
Skills
- Supply Chain Management
- Logistics
- Distribution
- Channel Management
- Customer Relationship Management (CRM)
- Vendor Management
- Team Management
- Franchise Management
- Supply Chain Analytics
- Franchise Growth Management
- Operations Management
- Freight Management
- Performance Metrics/KPIs
- Operations management
- Cross-functional team coordination
- Organizational development
- Human resources management
- Product launches
- Corporate communications
DECLARATION
I certify that the above particulars are true to the best of my knowledge and belief. Rahul Kumar Sharma
PERSONAL DETAILS
- DOB: 10 July, 1991
- Father’s Name: Mr. Pramod Kumar Sharma
- Marital Status: Married
SOFT SKILLS
- Communication
- Teamwork
- Adaptability
- Leadership
- Time Management
- Customer Focus
- Analytical Skills
- Problem-solving
- Negotiation Skills
- Attention to Detail
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Timeline
Cluster Head - Courier & Cargo Division
Mobisafar Services Pvt Ltd
09.2025 - Current
Channel Manager - Channel Management
DTDC Express Ltd
09.2022 - 06.2025
Sr. Executive - BDM
Safexpress Pvt Ltd
12.2019 - 08.2022
Business Development Manager
Sampark Global Logistics Pvt Ltd
10.2018 - 08.2019
Sr. Executive-Corporate Sales
Maxwell Logistics India Pvt Ltd
02.2017 - 09.2018
Marketing Executive
Om Logistics Ltd
12.2015 - 02.2017
Bachelor of Commerce - undefined
CCS University
Higher Secondary Certificate - undefined
U.P Board
Master of Commerce - Finance & Marketing
CCS University