Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Timeline
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Rahul Kumar Vishwakarma

Rahul Kumar Vishwakarma

Bangalore

Summary

Results-driven banking professional with 4+ years of experience in corporate client onboarding, KYC/CDD, risk compliance, and cross-functional collaboration at leading global banks (HSBC, CitiBank). Adept at managing complex client portfolios, ensuring regulatory adherence, and streamlining onboarding processes. Proven track record in AML, due diligence, and operational excellence, with strong analytical skills and a commitment to delivering high-quality service in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Corporate Employee Banker (Manager)

HSBC BANK
Bangalore
03.2023 - Current
  • Client Onboarding & KYC: Spearhead end-to-end onboarding for corporate clients (2,000+ employees), ensuring compliance with KYC, CDD, EDD, and World-Check screening.
  • End-to-end process for new client onboarding.
  • Strong quantitative and analytical skills.
  • Risk checks, KYC checks, and eligibility checks for unsecured products.
  • Resolving the service query, customer escalation, and operation request at the stipulated time.
  • Engaging with KDMs of corporations and maintaining a good relationship.
  • Adherence to bank policies and facilitated safe and protected transactions.
  • Expatriate Onboarding: Managed onboarding for over 100 expatriate employees of multinational corporations, ensuring compliance with local and global KYC norms (FATCA, CRS, AML).
  • Developed strategies to increase customer satisfaction and loyalty through excellent service delivery.
  • Conducted risk assessments on potential loan applicants to assess creditworthiness.
  • Provided customer service to bank clients, answering inquiries and resolving complaints.
  • Analyzed customer's financial information to determine the best banking products for them.

Corporate Relationship Associate-Suvidha Team

CITIBANK NA
Bangalore
01.2022 - 02.2023
  • Provided top-tier client service by identifying effective solutions for diverse needs.
  • Conducted thorough reviews of client applications, aligning them with global banking risk policies.
  • Worked with operations and compliance teams to address and escalate client concerns efficiently.
  • Maintained strict adherence to bank policies, ensuring safe transaction processes.
  • Facilitated onboarding initiatives for over 50 expatriate employees in multinational corporations, securing alignment with local and global KYC requirements (FATCA, CRS, AML).
  • Provided technical support and troubleshooting assistance when needed during client onboarding process.
  • Managed account opening process including client onboarding, KYC and AML review, account documentation, and trading system set-up.
  • Collaborated with internal teams to ensure successful client onboarding process.

Assistant Manager

Kotak Mahindra Bank LTD
Bangalore
09.2019 - 12.2022
  • Analyzed internal controls and assessed their effectiveness in mitigating risk.
  • Performed background checks on management teams of target companies to verify qualifications.
  • Conducted extensive research and participated in local networking events to help determine programs that would be effective.
  • Monitored customer feedback through surveys and implemented strategies to improve customer experience.
  • Analyzed customer profiles and identified potential opportunities for increasing revenue.
  • Collaborated with internal teams such as marketing, operations, legal to ensure quality standards are met during product launches.
  • Identified cross-selling opportunities and upsold additional products and services based on customer needs.

Customer Support

5Paisa Capital LTD
Bangalore
08.2018 - 07.2019
  • Acquired Demat and trading accounts through outbound sales efforts.
  • Activated customer accounts within targeted turnaround time.
  • Conducted KYC checks and resolved client queries efficiently.
  • Clarified product details and addressed client concerns effectively.
  • Maintained high productivity levels while completing assigned tasks.

Education

M.B.A. -

Chhattisgarh Swami Vivekanand Technical University
Bilaspur
04.2018

B.B.A. -

Bilaspur University
Bilaspur
04.2014

Class XII -

Bharat Mata S.Sec School
Bilaspur
04.2010

Skills

  • Client onboarding
  • KYC compliance
  • Risk assessment
  • Financial analysis
  • Customer service
  • Relationship management
  • Data analysis
  • Quality control
  • Problem solving
  • Analytical thinking
  • Customer relationship management
  • New customer acquisition
  • Anti-money laundering
  • Risk mitigation
  • Audit support
  • Negotiating terms
  • Credit assessment
  • Cross-border onboarding
  • NRI Banking

Certification

  • NISM Series VA (AMFI), 03/01/22
  • AML (HSBC Internal Certification) 2024

Accomplishments

  • Qualify for the Akarman Campaign and awarded for 3rd quarter performance at HSBC, 12/01/23
  • Risk mitigation: Achieved 100% audit readiness in CDD/EDD documentation for 50+ corporate accounts, ensuring zero regulatory breaches
  • Cross-border compliance: successfully onboarded 10+ MNC clients with complex structures, ensuring adherence to FATCA, CRS, and AML guidelines

Languages

  • Hindi, Native or Bilingual Proficiency
  • English, Full Professional Proficiency
  • Chhattisgarhi, Native or Bilingual Proficiency
  • Kannada, Professional Working Proficiency

Timeline

Corporate Employee Banker (Manager)

HSBC BANK
03.2023 - Current

Corporate Relationship Associate-Suvidha Team

CITIBANK NA
01.2022 - 02.2023

Assistant Manager

Kotak Mahindra Bank LTD
09.2019 - 12.2022

Customer Support

5Paisa Capital LTD
08.2018 - 07.2019

M.B.A. -

Chhattisgarh Swami Vivekanand Technical University

B.B.A. -

Bilaspur University

Class XII -

Bharat Mata S.Sec School

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Rahul Kumar Vishwakarma