Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sales support(operations)
Tata communications ( Vendor lobo )
10.2025 - 10.2026
Prioritized and organized tasks to efficiently accomplish service goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Coordinated communication between sales team and clients to ensure clarity.
Managed inventory records and tracked order fulfillment processes effectively.
Prepared quotes for customers based on their needs and budget requirements.
Resolved customer complaints in a professional manner within established guidelines.
Followed-up with sales teams and customers with complex issues to coordinate resolutions.
Processed sales orders and managed order fulfillment to ensure accurate and timely delivery.
OFFICE ASSISTANT
Sbc Exports Pvt Ltd
New Delhi
12.2020 - 09.2023
Mail sorting and distribution
File maintenance
Office supplies management
Bookkeeping
Business administration
Completed and mailed contracts, invoices or checks.
Managed daily office operations and maintained a clean and efficient workspace.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Computed, recorded and proofread data or reports.
Provided administrative support to multiple departments as needed.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
EXECUTIVE ASSISTANT
INDOSWIFT CONSULTING SERVICES
05.2020 - 11.2020
Coordinated travel and accommodation arrangements for events.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Education
BCOM - Accounting And Finance
DELHI UNIVERSITY
09.2019
INTER - Commerce
CBSE
05.2015
MATRICULATION -
CBSE
05.2013
Skills
Administrative support
Problem solving
Time management
Attention to detail
Client interaction
Meeting coordination
Customer relationship management (CRM)
Typing speed 45 wpm
Certification
Advanced Excel and Visual Basic for Applications (VBA), National Small Industries Corporation (NSIC), 2024
Hobbies and Interests
TRAVELLING
YOGA
GYM
Disclaimer
I hereby declare that all the statements made in this resume are true, complete and correct to the knowledge.