Dynamic Senior Software Engineer with over 4 years of experience architecting enterprise-grade platforms at ADP, successfully serving more than 600,000 global users across product lines including ADP Robotics, ADP Chat, and ADP Vista. Expertise in designing and scaling high-throughput, event-driven, cloud-native applications that manage over 1 billion transactions annually while achieving an impressive 99.9% uptime. Proficient in distributed system architecture, backend engineering, and security-first API design, with experience integrating production-ready AI capabilities into enterprise systems. AWS Certified Solutions Architect with a strong foundation in Java/Spring ecosystems, Python, microservices architecture, Kubernetes, and modern DevOps practices. Significant business impact achieved through the processing of approximately 7 million RPA transactions with AI, resulting in savings of over 1.5 million hours annually without critical security findings across multiple audits.
Hi, I’m
RAHUL MAHAJAN
Senior Software Engineer | AI Platform Engineer
Pune
Summary
Overview
4
years of professional experience
1
Certificate
Work History
ADP India Private Limited
Senior Member Technical Staff
12.2021 - Current
Job overview
- Architected an event-driven RPA platform processing over 1 billion API calls annually, with 99.9% uptime, serving more than 600,000 global users.
- Designed a microservices ecosystem (Spring Boot and RabbitMQ) achieving sub-100 ms latency (p95) and 3× peak-load stability.
- Optimized Oracle RAC queries reduce DB load by 40% and API response times from 250 ms to 80 ms (p95).
- Built secure APIs with OAuth2, mTLS, and JWT—passed 12+ security audits with zero critical findings, and achieved SOC 2 compliance.
- Deployed GenAI-powered Auto-Heal Agent analyzing real-time exception traces to generate solution code, alert relevant teams, and recommend optimal resolutions—processing several incidents with 85% accuracy, reducing MTTR by 60-70%
- Built a GenAI-powered Outlook AI Agent with intelligent email orchestration (auto-summarization, draft composition, 15+ language translation, sentiment analysis, meeting scheduling) integrated with PII/SPI guardrails and ServiceNow ticketing—processing over 200,000 emails monthly with 92% accuracy, saving 8,000 hours quarterly.
- Engineered RAG pipelines with vector embeddings for Bitbucket, SharePoint, and Confluence—50,000+ queries monthly, 88% relevance.
- Deployed AWS chatbot platform (EKS, Lambda, CloudFormation) with multi-AZ deployment, auto-scaling, and 99.5% reliability.
- Built CI/CD pipelines (Jenkins, Docker, Kubernetes, Terraform), enabling weekly releases. Monthly, 5× faster deployments, and 75% fewer failures.
- Implemented comprehensive observability (Splunk, Dynatrace, OpenTelemetry), reducing MTTR by 80% across 200+ incidents.
- Led the Angular UI framework adopted by 8+ teams, increasing component reuse by 50% and UI consistency by 65%.
- Built enterprise management modules: Transaction Manager, Release Manager, and Process Manager using Angular 12+, Stencil.js.
- Integrated RNXT intelligent scheduler with context-aware RPA orchestration and "what, when, where" execution logic.
- Established API design standards, versioning strategies, and backward compatibility guidelines adopted organization-wide.
Education
Government College of EngineeringAmravati
Bachelor of Technology (B.Tech) from Information Technology
08.2021
University Overview
GPA: CGPA 8.4/10 (80)
Government PolytechnicDhule
Diploma from Computer Engineering
08.2018
University Overview
GPA: Percentage: 86.38%
Skills
Programming Languages
Java, Python, JavaScript, TypeScript, C, and C
Backend & Enterprise Frameworks
Spring Boot, Spring Cloud, Spring WebFlux, Spring Security, Spring MVC, Spring Cloud Gateway, JPA, Hibernate, Reactive Systems, & RabbitMQ
Frontend Technologies
Angular 12, TypeScript, RxJS, NgRx, Stenciljs (Web Components), HTML5, CSS3, SCSS
Databases: Oracle RAC, MySQL, & MS SQL
Cloud Platforms & Infrastructure
AWS (EC2, EKS, Lambda, S3, DynamoDB, VPC, IAM, CloudFormation, EventBridge, Secrets Manager, Certificate Manager, ALB/ELB), & Azure (App Services, Key Vault)
DevOps & CI/CD
Docker, Kubernetes (EKS), Helm Charts, Jenkins, Maven, Git, JFrog Artifactory, SonarQube, & Terraform
Applied AI & ML
LLM Integrations, RAG pipelines, Azure Lang Service(SPI/PII)
Architecture & System Design
Microservices Patterns, event-driven architecture, multi-AZ deployment, serverless design, HA, & fault tolerance
Observability & Monitoring
Splunk, Dynatrace, & CloudWatch
Security & Compliance
OAuth2, OpenID Connect (OIDC), JWT, mTLS, HashiCorp Vault, & CyberArk
Accomplishments
Accomplishments
- Recipient of prestigious ADP Gold Shining Award for exceptional delivery of enterprise-scale automation systems processing 1B+ transactions annually
- Architected platforms processing 1 billion+ transactions annually with 99.9% uptime and sub-100ms latency (p95), serving 600,000+ global enterprise users
- Delivered production AI systems reducing operational costs by 50,000+ labor hours annually, achieving 85% autonomous resolution accuracy across 15,000+ incidents
- Built shared platforms and component libraries adopted across 8+ internal teams, increasing code reuse by 50% and improving UI consistency by 65%
- Earned 15+ internal awards for innovation, technical leadership, engineering excellence, and cross-functional collaboration
- Achieved zero critical security findings across 12+ audits and maintained SOC 2 compliance with zero production security incidents
- Delivered projects consistently on time with 95%+ sprint completion rate, enabling weekly releases (previously monthly) with 75% fewer deployment failures
- Optimized cloud infrastructure reducing costs by 25% through right-sizing, query optimization (250ms→80ms response time), and database load reduction (40%)
Certification
AWS Certified Solutions Architect – Associate
Timeline
Senior Member Technical Staff
ADP India Private Limited
12.2021 - Current
Government College of Engineering
Bachelor of Technology (B.Tech) from Information Technology
Government Polytechnic
Diploma from Computer Engineering
KEY TECHNICAL CONTRIBUTIONS & IMPACT
KEY TECHNICAL CONTRIBUTIONS & IMPACT
- ARCHITECTURE & DESIGN: Designed scalable microservices architecture supporting 10x traffic growth without major re-architecture, using event-driven data streams and asynchronous processing
- Implemented comprehensive CI/CD pipelines, testing strategies, backward compatibility guidelines, and deprecation policies adopted organization-wide
- Implemented multi-tenancy support with data isolation, ensuring security and performance across 500+ enterprise client organizations
- Architected disaster recovery and business continuity solutions with RTO < 4 hours and RPO < 1 hour for critical business systems
- INNOVATION & PROBLEM SOLVING: Pioneered adoption of AI/ML capabilities within traditional automation frameworks, demonstrating ROI and establishing patterns for responsible AI usage
- Resolved complex production incidents involving distributed transactions, root-cause analysis
- Introduced technical innovations including automated testing frameworks, deployment automation, and observability patterns that became team standards
- Identified and eliminated critical performance bottlenecks through profiling, optimization, and architectural improvements, achieving 3.5x performance gains