To work with a well-known organization that provides growth and learning opportunities and can utilize my skills and knowledge.
Overview
13
13
years of professional experience
Work History
Specialist
Genpact India Pvt. Ltd
Jaipur, Rajasthan
02.2020 - Current
Expertise in managing end-to-end AR operations including: invoice processing, payment application, customer account reconciliation and unapplied cash resolution.
Led a team of nine, including process associates and developers, to ensure effective delivery of AR operations.
Strong experience in resolving short payments, deductions, and billing discrepancies through coordination with internal and external stakeholders.
Acted as a Process SME for Billing & Cash Application by handling process escalations, dispute management and supporting audit requirements.
Supported month-end close activities by ensuring timely clearing of unapplied cash and open AR balances.
Collaborated with cross-functional teams such as collections, credit control, AP and R2R team for dispute resolution and reconciliations.
Managing daily process deliverables and helping the team achieve the SLAs.
Conducted weekly and monthly reporting, providing insights on workflow status to support decision-making.
Addressed client queries and escalations daily, enhancing client satisfaction and operational efficiency.
Provided training and knowledge transfer session to new joiners within the team.
Reviews and validation of the inputs from the team members and support the manager in the daily review.
Identified and implemented process improvements that reduced production time by 20%.
Developed and maintained relationships with key stakeholders, including customers, suppliers, and regulators.
Assisted in the preparation of MIS reports related to unapplied cash and billing volumes for leadership review.
Result-oriented OTC professional with 9+ years of experience in billing and cash application within AR domain.
Assistant Accountant
Infosys BPM
Jaipur, Rajasthan
03.2017 - 02.2020
Applied customer remittances accurately against open invoices to ensure timely clearing of AR balances.
Performed customer account reconciliation to resolve discrepancies between invoices and payments, enhancing accuracy of accounts receivable.
Managed unapplied and unidentified cash by analysing remittance details and coordinating with customers to clarify payments, ensuring accurate financial reporting.
Processed customer payments through various modes including- lockbox, ACH, wire transfers and cheque in ERP systems.
Assisted with audits by providing documentation that supported accuracy of accounts receivable records, contributing to compliance.
Accountant And Audit Executive
Vikas Khanna & Co. (CA firm)
Roorkee, Uttarakhand
01.2013 - 05.2014
Conducted financial audits of public and private companies, ensuring compliance with GAAP and regulatory standards, thereby enhancing financial integrity.
Developed and implemented audit plans and procedures, including risk assessments and internal control testing.
Collaborated with external auditors and regulators, streamlining audit processes and ensuring compliance with regulatory requirements.
Prepared and presented audit findings and recommendations to management and audit committees, facilitating informed decision-making.
Examined and analyzed accounting records and supporting documentation to verify the accuracy of financial information.